Ordered a black undershroud and Z1 sent me a silver model. Emailed proof of my order and still had to pay the return shipping. I continue todo business with Z1 but not owning your own mistake is poor customer service
Quote:
Originally Posted by BettyZ
It can be hit or miss with them. Sometimes I feel like people on this forum forget that Z1 isn't Santa Claus, it's a business that exists to make profit, and it's run by human beings that are fallible.
Shipping you the wrong parts and not paying for return shipping is b.s. though.
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