Nissan 370Z Forum - View Single Post - Evo-R quality/customer service issue

CivE Z · 06-14-2019, 03:27 PM

Just thought i'd share my bad experience buying from EvoR and hopefully save others from having the same problem.

I did a lot of research on EvoR before buying the high wing. I saw mostly issues with communication but I thought if I confirmed item availability beforehand I could deal with the lack of communication and order using my credit card to minimize risk should there be any problems.

Throughout the wait, communication with the seller was difficult as expected, the tracking number that I received also did not work. Upon receiving the spoiler, I noticed a couple of major issues with the item:
1. One of the mounting points on the spoiler is damaged; there is a gaping hole and a crack where the embedded nut should be.
2. The gel coat underneath the paint layer has seeped through, so there are patches of blue all over the pearl white paint, underneath the clear coat.

I tried to contact EvoR to resolve this issue but I found out that he has blocked my email address from communicating with him. After multiple failed attempts to contact Jay, I had to dispute the charge with my credit card, which took about 3 months but I ended up winning the case for a refund.

I'm pretty surprised by the lack of morals from this business. So for future buyers looking at EvoR, listen to the other forum posts and steer clear.

06-14-2019, 03:27 PM	#1 (permalink)
CivE Z Base Member Join Date: Apr 2016 Location: Edmonton,Canada Posts: 5 Drives: 2016 Nissan 370Z PW Rep Power: 9	Evo-R quality/customer service issue Just thought i'd share my bad experience buying from EvoR and hopefully save others from having the same problem. I did a lot of research on EvoR before buying the high wing. I saw mostly issues with communication but I thought if I confirmed item availability beforehand I could deal with the lack of communication and order using my credit card to minimize risk should there be any problems. Throughout the wait, communication with the seller was difficult as expected, the tracking number that I received also did not work. Upon receiving the spoiler, I noticed a couple of major issues with the item: 1. One of the mounting points on the spoiler is damaged; there is a gaping hole and a crack where the embedded nut should be. 2. The gel coat underneath the paint layer has seeped through, so there are patches of blue all over the pearl white paint, underneath the clear coat. I tried to contact EvoR to resolve this issue but I found out that he has blocked my email address from communicating with him. After multiple failed attempts to contact Jay, I had to dispute the charge with my credit card, which took about 3 months but I ended up winning the case for a refund. I'm pretty surprised by the lack of morals from this business. So for future buyers looking at EvoR, listen to the other forum posts and steer clear.