Hi Rodd- I can confirm that my vehicle has been in the dealer multiple times to follow the exact procedure outlined in NTB14-063. Your results may vary but this had absolutely no positive impact in fixing my issues. I also tried adjusting the "coupling nuts" outlined in figure 3 to confirm that they were in the "fully tightened position" and they were. Despite this, the bungees are still too loose which appears to cause the impact between 5th bow and deck lid. I have called a few local top specialists and they all seem to be in agreement that Nissan uses a very cheap bungee strap and that an aftermarket replacement would fix this issue at minimal cost. Putting the Nissan bungee straps in as a replacement would be a complete waste of time and $$$
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