I want to clarify the no printout situation with West End. I got my car aligned there after me and my friends installed a set of SPL FUCA's, rear control arms and a set of Mines Ohlins ESTA coilovers.
After Chris finished aligning and corner balancing my car, he showed me a slip with the alignment numbers written down. Advised me to take a photo so I have a record of my baseline when it comes time to get the car aligned again. I believe Chris does his alignments mostly manually and therefore does not have access to a machine that records the numbers to be printed out. He did not need to remove my wheels to do the alignment.
After several track days I felt like it might be time to get realigned, so I took it to Corner 3 Garage since they are super close to where i live. I showed them the photo of the alignment slip and before they realigned the car, everything was very close to the original numbers provided by Chris. Only thing that needed some tweaking was my rear toe, we are talking between 1/16 and 2/32 of an inch difference. If I find my Corner 3 alignment sheet, i'd be happy to upload that here as well.
Anyway, not sure what happened in your case but I'm confident his numbers were spot on when he aligned my car and I had a VERY reputable second opinion to back that up. Chris and Darren are known for being very OCD and work on track cars that demand precise specifications all the time, I'd be very surprised if the numbers were indeed that far off
Whatever the case may be I hope it gets resolved properly.
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