Update: I got a tracking number from UPS for a package coming from UpRev! Ok, I guess it's on it's way back to me. I haven't heard anything from them otherwise, so hopefully the box has an explanation for what went wrong. My guess is that they just had to plug it in and it update the firmware, and that was it, but we'll see when it arrives. Assuming it's up to date with the latest firmware, then my software should work fine when I plug it in. Hopefully that's it, I'll update on Monday when they expect it to arrive.
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