Quote:
Originally Posted by koeppelnissan
I'm waiting on a Roadster for a customer that was ordered in October and I still don't have a VIN to give him. They really aren't sure. I know how many cars I'm getting for the next 3 months, and remember what I ordered, but the details are always vague until the vehicles are at the port and 30 days out. So they are telling the truth!
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They could learn from BMW. Your car is assigned a VIN and you (dealer sales) can track it as soon as it is put into production. You can follow it during assembly and check status. You can then follow it from factory right until it ships from port. You can then see when it arrives at destination port, follow it thru transport to the dealership.
It's a great way to stay in front of your customer during his anxious phase.
