So my 2010 Nissan 370Z failed for this very issue recently. Same part number as mentioned in the campaign notice and the dealer confirmed the fix is to replace it with the D model steering lock.
Apparently my VIN isn't entitled to a free repair despite everything being exactly the same. I opened a case with Nissan Consumer Affairs and they called me and told me they are unable to provide any assistance with this repair. I asked why when everything is identical to the campaign information and she bullshitted me saying they use different suppliers and only some are covered.
At this point I'm out over $1200 for this stupid repair because I couldn't get my car into Acc by hitting the steering lock to get the fuse pulled.
I cannot believe Nissan is refusing to honor this repair with all of the facts provided.
Does anyone here know of any escalation points within Nissan USA I could contact about this?
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