Good service is not dead but it's not feeling well. When I find a place that provides good service, I stick with them. It may cost a few dollars more to buy from them but well worth it in the long run.
I understand that problems can arise. It's how the problems are handled that matters to me. If you are making an honest effort to correct things, I am willing to do a lot of forgiving. If you just don't give a damn, I'll find another vendor that will.
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