Quote:
Originally Posted by italy3541
I understand that you can not spend all your time on here, and my pm was to another person on your team.
What upset me was seeing him online posting in threads but not taking a few second to say he is working on it to me. then when I post something in a thread its a instant response.
that does not build customer confidence.
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Thank you very much for your recommendation and in the future I will definitely write a note back to future inquiries letting the customer know that I received their message and I am working on putting together a reply for them and appreciate their patience