Before contacting a lawyer or whatever, you should follow the complaint procedure in the OM i.e. the independent arbitration. Long story short, Ford dealer refused to replace catalytic converter after ~90 months (96 month warranty on emiisions systems). Contacted the arbitration folks but Ford relented and replaced the converter shortly after they found out I was filing a complaint. Suggest you do the same and it doesn't cost anything.
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"America.... still builds rockets!"
Vette: 355 cid, 400 rwhp
'13 CTS-V Coupe: 6.2L LSA, 556HP
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