View Single Post
Old 03-08-2014, 09:20 AM   #2 (permalink)
BuckeyeZ
Enthusiast Member
 
BuckeyeZ's Avatar
 
Join Date: Dec 2010
Location: Music City
Posts: 291
Drives: 370Z BMW M4
Rep Power: 65
BuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond reputeBuckeyeZ has a reputation beyond repute
Default

The Porsche dealer refused to even consider mounting my tires (snobs). I went to several local install shops and talked to each one about my expectations. I asked specifically if they had touchless mounting. Two did and two didn't even know what I was talking about....I ran from those shops. When I picked the shop I asked to meet the tech that would be installing my tires and talked with him about my concerns and expectations (and the fact that I was anal about wheel damage). To minimize risk of damage from installation, I took all four wheels off my car and brought them to the installer (no impact guns and unprotected sockets for me). I then went over each wheel with the tech with a grease pencil and marked the existing damage on the wheel with him We then agreed that any other damage on the wheel would be the shops responsibility.

I was amazed at how quickly the shop would get other customers in and out when they didn't care about damage. Most cars would get 4 new tires in about 20 mins. Mine took well over an hour. This is probably why most shops don't want to take the time.

I know my actions probably seems extreme, but the wheels were totally unmarred after the tech was finished. I tipped the guy $20 when he was done for taking the extra time and putting up with me. I would do the same thing again.
__________________
Stillen | EVO-R | HPS | K&N | Hotchkis | Modshack Oil Cooler | SPL
BuckeyeZ is offline   Reply With Quote