yes but warranty jobs pay $#%, when its busy, you just want to crank out the customer pay hours, when it slow, that's when dealers start doing recalls and warranty jobs, we do not have a choice as I said, our management sees the value in doing them for the customer, and the dealership. they recently cut almost all our common warranty and recall jobs by 2-3 tenths across the board, that does not motivate anyone in a dealer service dept, that I can tell you.
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