I sent you the case number, unfortunely thats all i have. I didnt have to escalate it. I called the dealer with a case number, she looked and thought it was a mistake in the computer and scheduled the fix. She took my case number but didnt even persue it to my knowledge. It really serms like the dealers hold the power and i can't understand why. It's in thier interest to fix the effing thing so fix the effing thing. This is an expensive car too so i dont understand what nissan's issue is either. Want to sell more expensive cars ? Keep the regular customers content and this is hardly trying to keep us content.
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