I did finally receive a full refund. I talked to a local prominent local installer who agreed to install the navtool for me. He has a close relationship with another leading navtv manufacturer. He said that the manufacturer of navtool used to work for him but stole his designs and that I should be very careful. Now...I don't know the validity of these claims but the whole experience just makes me want to go by a new 370 and be done with tinkering with this crap. I have really spent more time trying to get this stupid cam than it's worth. I am really glad others have not had the same troubles. Some times things are just not meant to be... glad I eventually got my money back. Appreciate all the wishes of good luck...
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