Originally Posted by Fishey

I once took a car to a dealership 3 times and they couldn't find an issue under warranty. At the time I worked for the company at a different location and got in some regional people involved with a plan. I found the problem and then marked the problem at my shop with a giant yellow paint marker arrow. Then I wrote a message "bad ball joint". Then I took it to the service area for the 4th time for the same problem and again they couldn't find the problem. However, I had the contacts and resources to get corporate involved and the service writer and 2 techs were basically told they could no longer service their brand. So the dealership ended up firing them as a result.

Needless to say I would take it to a reputable independent at the very least.