You have the normal flat rate and then warranty flat rate which is less than normal. I can see why the tech is pissed. Lets say the actual flat rated is 32 hours, nissan reimbursement for warranty may only be 24 hours.
There should have been a red flag instantly when he said don;t come without calling. I would have drove there right then.
Either the timing is right or it is not. He probably had it one tooth off either on the primary or the secondary chains. I wouldn't be surprised if you had bent valves. Even if they get the timing right you might want to do a leak down to make sure none of your valves are leaking.
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