Nissan 370Z Forum - View Single Post - ATTENTION!! 2009-2010 owners with steering lock/wont start issues

lylecrocodile · 03-05-2013, 08:52 PM

Well I'm glad this forum exists. I have a 2010 370Z Roadster, out of warranty and of course, it would not start yesterday.

It's an automatic, so the tow truck driver had to unlock the transmission to even tow the car. Took it to the dealer, they determined yes, steering lock malfunction and charged me $1200 to fix it. So I had no choice- what are you supposed to do with a car that will never start unless you fix this?

I've contacted Nissan Support via phone (and Twitter AND Facebook) and as of now I have a "case number" and am awaiting their response. I have to say that both Nissan Twitter and Nissan Facebook are monitored really well, as they messaged and tweeted me back within 15 minutes. So far they've listened and been pleasant. But I'm afraid they'll just say "sorry".

I have owned six Z-cars, as well as an Xterra. Does anyone have any helpful hints on this situation, what I should say when Nissan calls back (how do they determine whether they will cover the cost, if any?), etc.

03-05-2013, 08:52 PM	#167 (permalink)
lylecrocodile Base Member Join Date: Mar 2013 Location: Southern California Posts: 3 Drives: Nissan 370Z Roadster Rep Power: 12	Steering lock- me too!! Well I'm glad this forum exists. I have a 2010 370Z Roadster, out of warranty and of course, it would not start yesterday. It's an automatic, so the tow truck driver had to unlock the transmission to even tow the car. Took it to the dealer, they determined yes, steering lock malfunction and charged me $1200 to fix it. So I had no choice- what are you supposed to do with a car that will never start unless you fix this? I've contacted Nissan Support via phone (and Twitter AND Facebook) and as of now I have a "case number" and am awaiting their response. I have to say that both Nissan Twitter and Nissan Facebook are monitored really well, as they messaged and tweeted me back within 15 minutes. So far they've listened and been pleasant. But I'm afraid they'll just say "sorry". I have owned six Z-cars, as well as an Xterra. Does anyone have any helpful hints on this situation, what I should say when Nissan calls back (how do they determine whether they will cover the cost, if any?), etc.