I was one of the first people to buy the 370 when it came out, and recommended it to a lot of people who would come up to me and ask about the car saying that they were thinking about buying one. I kept up on all the services and oil changes and replaced the tires 3 times at the dealership. So you can understand when they suddenly get rude and give me their reason of denying the claim because of some vague excuse of "lack of loyalty" it's like a kick in the face. This shows that I'm just a number to them, they don't care about their customer, so I refuse to give them any more of my business. I made that clear to them on the phone but obviously they still didn't care.
If there is ever a class action suit over this, which there should be, I'll join in
|