they should have never replaced your top in the first place. white oxidation at the wear points is normal, and should clean up with the proper chemicals. however, the dealer you are using has no clue how to install a top and appears to have a group of butchers working there. I have personally replaced 3 of these tops, and it is seriously like a "snap tite" model with how it goes together, if you have the patience for trim work. once they make it right, id never go back there. if they cant replace a top properly, which has instructions readily available on the dealer ASSIST system, what else cant they do right. as a technician, its makes me sad to see such shoddy craftmanship, and lack of pride in your work.
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