Originally Posted by Mr&Mrs

Also recently a local Z club member had problems with a BBK he ordered for his 350z.

Here is his post

Andy's Auto Sports (Very BAD People)
Tried to purchase a set of Big Brakes for the Z. Order was confirmed they charged my account and was waiting on the tracking number. Then the day I was supposed to get the tracking number I get an email at 8:57 pm saying that the part had been discontinued. I tried to call as soon as I got the email. And they had “closed” for the day. So the next morning I call the brake company, they said that is not true and they still sell the brakes. After about 7 phone calls to the “customer service and being hung up on twice when I was not even yelling or cursing they just didn’t have an answer I decided to completely cancel my order. It is day 2 since that and I still have no refund. And every time I call all I get is “sir the refund is processing” nobody will check on it or try to speed the process up or anything. Oh and don’t even try to ask for a credit for the trouble that they caused you by lying about the brake kit being “already shipped”. They will hang up on you, every time. Over all they take the money out of your account instantly but can’t refund it until 4 to 7 business days. They will not try to help you at all. There is more to the story, but in short I was lied to 3 times about my brake kit not being manufactured anymore and nothing was done. And I am still waiting for my refund. After I called Baer Brakes their Sales manager for the company sent this email to the andyautosports.com people…
I was being told the Rotors where being made in California and a whole lot more crap that was not true.

Hello, I just got off the phone with your customer and he had sent me this when we were talking. The systems are can be ordered and they are not built in cali . We build every thing here in AZ. Please do not tell customers that the systems are no longer offered.

If you have any questions please contact me.

Bill Koppinger
Baer Brakes Inc
602-233-1411 ext 7012