spawn350

Sam,

I am not going to go on and on for pages with you. I do apologize for getting the date of receipt wrong for my car, and should have checked. You are correct that the car was delivered in early April and not early March. I also went back and forth on what kit I wanted BEFORE I shipped my car to you. You contacted me in the beginning of April to ask me what my "wish list" for the car was and didn't contact me again until the end of May when you sent me a $30,000 invoice (attached). However, please explain these questions:

1. Why would I send you a car in April to sit there before you even sent me an invoice for labor or the additional cost of the kit (that you didn't disclose till May 23rd) ? The answer is: I was led to believe that the installation was free and the car was being worked on and the kit was ready by the time the car was there.

2. Why did you tell me the car would be done on June 7th (see attached PDF)? This is in line with you telling me the car would be done at the end of April when it was first shipped out.

3. If you are in the right, why did you refund $5,000 to me? Surely you could have found another person willing to jump on this.

4. In what state is it legal to waive sales tax? Can you show proof that you paid sales tax on this order?

5. Why would I have wanted a twin supercharger if other options provided more power for less cost and risk?

6. If you didn't express cash-flow issues why did you ask me if you could process my initial refund of $5000 several days in the future of the agreement for refund that we made?

7. Why am I at the mercy of your uninstall to get a refund now? You have the car and the parts correct? Can I drive the car?

8. Why wasn't the car ready on Sept. 7th with either the twin SC or twin turbo per the terms YOU agreed to? The reason I didn't have plans to be there was because I had intel that the car was not close to being ready.

9. Do you know what the daily loss-of-use rate is in CA?

10. Do you know what extortion really is?

11. Since June 7th, what contacts have you made with me to update me?

12. How could you have done any work to the car by June 7th when the kit wasn't ready until months later?

13. Why was my quote so much higher than the price you quoted on FB?

I have had work done on cars and custom bikes built before - sometimes taking over a year. I know that projects often run late. However, I have never been outright lied to, ripped off, jerked around, and neglected in this manner. This whole situation could have been smooth and enjoyable with clear communication, honesty, and correctly set expectations. Now it is a complete mess.

All - I am not trying to "extort" money or anything else from Sam. I had loss of use of my daily driver due to deception, miscommunication, and project mismanagement. The daily loss-of-use rate in CA is $50 per day. I requested $6,000 which was less than what I am entitled to. I have been paying for the car, as well as insuring it while it was there. I was in a rental car for 2 months while I waited for this car to be done based on the timeline that was set forth by Sam. I cancelled the project because the terms of our agreement had been breeched and a complete lack of faith that it would ever get done and/or work well. I have had a slew of PMs coming my way as well as chance encounters telling me of their terrible experiences with GTM.