I am waiting to hear back from their shop in reply to an email I sent them yesterday. If I don't get results from that, then I will pursue alternatives for getting the word out about their shops lack of customer service. I will also look into the list you are talking about. As far as the rims are concerned, it seems that since their are no grooves...you can't even feel anything on the scratches...then there must be something that can buff that out or polish it after the gook is removed. On another note, and excuse my ignorance, but what is powder coating when mentioned to clean the scratches? It sounds like a lot of work! LOL
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