Nissan 370Z Forum - View Single Post

nuTinmuch · 09-03-2012, 02:35 PM

I don't get the mentality that the customer is responsible when the shop screws up because "they didn't do the research."

It's impossible to do research on shops/find good ones, because you're really just going on word of mouth -- which he admits to early on. But people often lie about their experiences, because no one wants to be the fool that spend thousands on a shitty shop. Likewise, you only really hear negative things when they are horror stories -- and only when they happen to popular members of certain forums.

I don't know. I felt like he was rambling on for fifteen minutes subtly trying to say that his shop was awesome.

09-03-2012, 02:35 PM	#6 (permalink)
nuTinmuch A True Z Fanatic Join Date: Dec 2009 Location: New Jersey Posts: 1,092 Drives: PG 7AT 370Z Rep Power: 17	I don't get the mentality that the customer is responsible when the shop screws up because "they didn't do the research." It's impossible to do research on shops/find good ones, because you're really just going on word of mouth -- which he admits to early on. But people often lie about their experiences, because no one wants to be the fool that spend thousands on a shitty shop. Likewise, you only really hear negative things when they are horror stories -- and only when they happen to popular members of certain forums. I don't know. I felt like he was rambling on for fifteen minutes subtly trying to say that his shop was awesome. __________________ nuTinmuch! -- Platinum Graphite 370Z -- Check out my Gallery thread here!