I had to keep calling them and bothering them.
High Point is the worst btw...
It took them about 2-3 days from what I can remember..
And then it was all up to me to look for the rims.
My appraiser was some @sshole that kept trying to give me less money.
I was arguing with him that I had the sports package rims and he told me my car came with 18'.
He was telling ME what option my car came with obvious was wrong since I had the spoiler and bbk's rofl...
In the end they skimped me out 1,000.00.
Saying that my rims were not new since I owned the car for 2 years.
Which I found ridiculous...
Also did not help that my local Police Department blammed me for not purchasing Wheel Locks.
Is it that hard to patrol a 1 square mile town.
Good LUCK!