Quote:
Originally Posted by vividracing
That's actually the way it is. At least it was when I was at a GM dealership a few years back. Let's say an alternator on a Silverado is 1.3 hours for customer paid work. Warranty will only pay .9 hours. Also, Nissan is going to GIVE the customer the parts, which means there's no way for the dealership to make a profit by marking them up. On an engine swap, I could see the dealer losing $1000 at least.
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You need to put losing in quotations... that is still all profit in labor (after paying the mechanics of course).
It is just a discounted contract rate because the company is the one footing the bill.
It still isn't right to try and gouge people because your not getting full pop for something.
I would think dealerships would love warranty work... I had a friend that was a service rep at Toyota and he loved recalls and things of that nature because it was guaranteed business... if my car isn't getting warranty work I am doing it myself or at a private shop. Just my opinion.