Nissan 370Z Forum - View Single Post

Brian370 · 07-27-2011, 03:46 PM

UPDATE:

Alright, here is the deal now. At first they called me back and the advisor told me that the V1-VTC Gear seized due to a lack of oil lubricant, and she told me that it was the CAI's were the issue and that it was going to cost 2,064.00 dollars. They are charging me 12 hours worth of labor to diagnose and fix the problem. I called another Nissan dealer, a service manager I know, and he said according to warranty the fix for that problem should be 5.7 hours worth of work.

I told her that the CAI explanation makes no sense and I wanted to talk to the tech who was working on my car.

The technician gets on the phone and tells me the oil cooler is the problem, and that I should have told the technicians that changed my oil that I needed to have the oil inside the oil cooler changed as well. I called Stillen to ask about changing the oil within the oil cooler when getting an oil change, and they said there is no reason that you would have to do that, and that answer does not make sense.

I asked the technician at the dealership point blank - "So its the oil cooler causing the lack of oil to the VTC gear?" He responded with " I cant tell you wether it is or not, you would have to get the work done and come back in 1,000 miles to see."

Isnt it true that if they cant prove without a reasonable doubt that the oil cooler is causing the problem that they cant deny my warranty repairs?

I then called 1800-NISSAN1 warranty department. The guy on the phone said i need to get the diagnosis from the machines at the nissan dealership and that should tell him what caused the problem without a doubt. I have to stop by the dealer tomorrow to get the paperwork from the diagnosis to see what the deal is.

Anyone else ever have a smilar problem or have some input?

Thanks so much guys
Brian

07-27-2011, 03:46 PM	#19 (permalink)
Brian370 Base Member Join Date: Feb 2011 Location: Odenton, MD Posts: 194 Drives: 09 370Z TouringSport Rep Power: 14	UPDATE: Alright, here is the deal now. At first they called me back and the advisor told me that the V1-VTC Gear seized due to a lack of oil lubricant, and she told me that it was the CAI's were the issue and that it was going to cost 2,064.00 dollars. They are charging me 12 hours worth of labor to diagnose and fix the problem. I called another Nissan dealer, a service manager I know, and he said according to warranty the fix for that problem should be 5.7 hours worth of work. I told her that the CAI explanation makes no sense and I wanted to talk to the tech who was working on my car. The technician gets on the phone and tells me the oil cooler is the problem, and that I should have told the technicians that changed my oil that I needed to have the oil inside the oil cooler changed as well. I called Stillen to ask about changing the oil within the oil cooler when getting an oil change, and they said there is no reason that you would have to do that, and that answer does not make sense. I asked the technician at the dealership point blank - "So its the oil cooler causing the lack of oil to the VTC gear?" He responded with " I cant tell you wether it is or not, you would have to get the work done and come back in 1,000 miles to see." Isnt it true that if they cant prove without a reasonable doubt that the oil cooler is causing the problem that they cant deny my warranty repairs? I then called 1800-NISSAN1 warranty department. The guy on the phone said i need to get the diagnosis from the machines at the nissan dealership and that should tell him what caused the problem without a doubt. I have to stop by the dealer tomorrow to get the paperwork from the diagnosis to see what the deal is. Anyone else ever have a smilar problem or have some input? Thanks so much guys Brian __________________ 2009 Pearl White 370Z Touring Sport MT-Stillen G3 CAI's-Stillen CBE-Stillen Oil Cooler-Motordyne M370 Intake Manifold-BC Racing Coilovers-Hotchkiss Swaybars-Duckbill Spoiler-CF vinyl Roof-Custom Painted Headlight Housings-Uprev Tune-CF fangs-CF License Plate area