Originally Posted by gozfast

I haven't heard from Rick for a month and a half. I was finally contacted by someone named Kevin from the sales department. He said he would issue me a refund on my deposit. Well, another week and a half later, I have nothing. No refund, no contact. I guess I'm forced to start legal action. I will file a complaint with my CC and issue a back charge and also file a complaint with the BBB. I have waited for eight months and have apparently no choice. Anyone have any other advice?