Nissan 370Z Forum - View Single Post

HybridFusion · 06-08-2011, 09:20 PM

Well, just to keep everyone posted on my case, and to document my experience...

It has been 14 working days now since the car's been at the dealer. They replaced the outer and inner fabric of the top. Now there's a new problem: the "opening operation" of the top mechanism gets stuck about 5 to 8 seconds after you press the "Open Button"; basically right after the top unlatches from the sun visors area and is about 6 to 7 inches away from it. When it stops, there is no beep or any other indication. Keep in mind that under normal operation, if you inadvertently release the top mechanism button while opening it, for example, the car beeps, or if the trunk is open it beeps too, etc.

Their Nissan mechanic specialist took a look at the car, and determined that the top needed to stretch, since it was new, but this happened on the 5th or 6th day. After several additional tests, and blaming the weather for not stretching the top enough, they want to put my car on one of those "Car Paint Ovens" to force the top to stretch.

Oh, and let me just add that this is the first roadster where they perform this type of service.

I immediately filed a claim with Nissan North-America, to seek some assistance, and they promised that a claims rep will call me tomorrow.

I am more than open to reactions, comments and ideas. I'm sure that those of you who have gone through this, know exactly what I'm going through, and I just have no words to describe what I think about their resolution proposal.

06-08-2011, 09:20 PM	#136 (permalink)
HybridFusion Base Member Join Date: Aug 2009 Location: CA Posts: 31 Drives: 370Z Roadster Rep Power: 15	Well, just to keep everyone posted on my case, and to document my experience... It has been 14 working days now since the car's been at the dealer. They replaced the outer and inner fabric of the top. Now there's a new problem: the "opening operation" of the top mechanism gets stuck about 5 to 8 seconds after you press the "Open Button"; basically right after the top unlatches from the sun visors area and is about 6 to 7 inches away from it. When it stops, there is no beep or any other indication. Keep in mind that under normal operation, if you inadvertently release the top mechanism button while opening it, for example, the car beeps, or if the trunk is open it beeps too, etc. Their Nissan mechanic specialist took a look at the car, and determined that the top needed to stretch, since it was new, but this happened on the 5th or 6th day. After several additional tests, and blaming the weather for not stretching the top enough, they want to put my car on one of those "Car Paint Ovens" to force the top to stretch. Oh, and let me just add that this is the first roadster where they perform this type of service. I immediately filed a claim with Nissan North-America, to seek some assistance, and they promised that a claims rep will call me tomorrow. I am more than open to reactions, comments and ideas. I'm sure that those of you who have gone through this, know exactly what I'm going through, and I just have no words to describe what I think about their resolution proposal. Last edited by HybridFusion; 06-08-2011 at 09:24 PM.