Don't allow them to replace your top (complex procedure that is rarely done properly, and/or without collateral damage) until they can explain the cause/source of the wear spots and offer a convincing fix/remedy. I have nearly identical (though less severe) wear spots, but have just 1600 miles on my ZR (built May '10 and purchased June '10). Please provide similar info (mileage, build & purchase dates) for the record.
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