Can someone at Z1 get back to me about my order?
 

Hey there Z1,

I am a little disappointed in the response time for an inquiry about a faulty oil cooler line I am needing replacement. I have contacted Z1 by both phone and email multiple times over the last 11 days without response to any. I finally ended up PMing Jon two days ago, but after he requested what was up haven't heard anything back. I contacted the returns, info, and parts department without reply to any. I didn't want to post here but I would like to get a response. It's okay if you're busy and I understand but a response back would be nice so we can fix this.

Order #376190

Thanks Z1

Both Jon and I have called and left Voicemails on your phone. Please give us a call at your earliest convenience.

Thanks guys for getting back to me! I called Jon back and got it resolved last night.

Since the opportunity presents itself, I have to say Z1 has been extraordinarily helpful and responsive to me and that is why they are now my go-to shop. Rod was super patient with me; I had lots of questions and my knowledge is pretty limited apart from fish-n-****, so I kept him busy.

No doubt the original poster had concern for a delay, but I suspect it was atypical.

Now if I could just get someone to install my parts for me (and bring me a beer and barbecue while you're at it).

Come down to ZDayZ and we will see what we can do! Mod day, a few beers and BBQ.... I am in.