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I'm hoping I am happy with the product to be honest. I love the style and I've seen the pictures of the quality on your wheels. However, like you said, when you were ordering your wheels they weren't taking long and they were coming out perfect. Maybe now with the increased pressure of a backlog to fulfill, they are having QA issues. I have been trying to have patience with the wait, but that is definitely wearing off at this point. I'm glad you are telling people with newer orders that the wait time will be longer, at least you won't have to deal with as many complaints as I'm sure you are dealing with right now. |
Quality
Speed Price Pick two, as the saying goes... |
39 days and counting, Guess the UPS guy will have to enjoy an Icetea while I inspect the rims before he leaves.
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Just to update everyone, I received my prepaid packing slips from Forgestar yesterday and got the wheels dismounted today. I decided to take some pictures of all the wheels side by side from various vantage points to show the differences. I tried to make sure that all the wheels had an even overlay of light on them so that the true differences could be seen and sunlight would not play a part.
Just to clear up any confusion. The two choices I was given were to replace ONLY the right rear (RR) [not the left rear (LR)] or send all of the wheels back. I chose to send all of the wheels back for reasons obvious in the pictures even though I am out a total of $120 for twice mounting/dismounting. Once again, they are very nice wheels, and I would have been okay with any one of the colors that I was presented with. I just wanted all of them to be the same color. ;) From left to right (RR, LR, front wheels) http://img38.imageshack.us/img38/9900/wheels1.jpg From top to bottom (RR, LR, front wheels) http://img529.imageshack.us/img529/477/25958253.jpg http://img23.imageshack.us/img23/7083/36120541.jpg From left to right (RR, LR) http://img529.imageshack.us/img529/7079/31231574.jpg From left to right (LR, front) http://img210.imageshack.us/img210/348/96347971.jpg Front wheels http://img529.imageshack.us/img529/8427/50361685.jpg |
wow...I'd say that is pretty obvious
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man, that sucks. Feel for you, because I know how much I love my F14's. I would see if they can work something out for you....worth asking before shipping back. i know its a pain to go through customer service
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**** that!
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What happened to the pics, imageshack having a problem?
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ImageShack Hacked by Anti-sec Movement |
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I did talk to them to see what they could do. I was under the impression for about 2 weeks that they were replacing both of the rear wheels, and I was a happy camper except for the additional wait time. I later found out that they only intended to replace the one rear wheel, though. They said they would NOT replace both rear wheels. They must not have agreed that both of the rear wheels were different colors than the front. Granted, I didn't show them these most recent photos because I didn't have the wheels off the car until today. Believe me, I didn't want to have to ship the wheels back because that ultimately costs me more money in mounting/dismounting. It was the only option I was left with, though, because I wasn't going to drive the car around with one wheel that was a different color than the rest.
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Damn, I feel your pain. You should def show them this latest batch of pictures in hopes of persuading them otherwise before shipping. Its pretty damn obvious.
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Holy **** man - those are obviously different! sucks dude... but hope all works out - would be royally lame if they shipped those to someone else... I will only do business w/ them if they can guarantee me that all 4 wheels will be virtually identical in comparison... Seriously - you are spending close to 1500 bucks ... might as well pay for something that matches lol
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The wheels were shipped back yesterday. I did write Forgestar an email with the new pictures, but I haven't heard anything from them (not that I expect one because it was more of a FYI email). It is a very frustrating situation because I would have never expected the wheels to be different colors. It's very strange. Oh well. It is time to move on as soon as I get my refund and start thinking about what wheels I will buy next.
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