:iagree:

I never said anything about the customer service... I agree customers should have gotten the truth up front and wheels should have been in on time along with updates. I call my customers and send them pics to their phones through out the Strasse forged experience. My customers get updates as soon as the wheels get out of the cutting booth... going into the paint booth... coming out of the paint booth and sooo on until the wheels ship to them. Our wheels are made and shipped on avg in 30 days from order!!! I know rick personally and I know some behind the scenes facts. Them moving location has nothing to do with bankruptcy or anything negative like that. Business name changes were done because they are no longer going to be doing retail sales to the public...

I know you guys are pissed! I would be too! Lets keep it to the facts and on subject. Keep conjecture out of this thread.

Mike

I still say Rick himself needs to man up and come in here and publicly write a response to each individual about their situation so that he can regain some credibility. I know you guys have been standing up for him and explaining the situation, but sometimes the horses ass mouth needs to speak for themselves. I understand work moving's and busy schedules and supplier issues, but that is no excuse to just decide to leave paying customers at the mercy of their own what if's.

I don't own a business, and I've never ran a business, but even I know that you don't run a business like this. I know you Mike and Jamaica have both tried to douse the flames, but you can do so much as these individuals aren't here to talk to you, and your answers albeit relevant, aren't the ones they want to hear.

As a friend/acquaintance of Ricks, I think the fact that you guys know more about what's going on than the customers he has ignored is wrong. And as such, you see the results. I'd like to think that perhaps someone would explain to him he needs to come before the people and actually spend 5 minutes to talk for himself.

Thanks man. Can't wait to get them on my buggy.

Good luck. I feel bad for you and what you've gone through.

I to ordered my wheels in February. The last time I talked to rick he said they were out for powder coating. If I don't have the wheels by the end of next month I will be calling my credit card company for sure and ordering from another company

Thanks for the response cwis.

Don't take the fact that I am giving you guys more information than you are aware of as me taking one side or another. I am simply giving you guys more info as I have access to. I am staying out of picking sides on this dilemma. I don't agree with what has gone on here and feel for many of these customers as I can relate with them. I would have preferred Rick coming in here from day one a getting all this cleared up before this thread became more than a couple posts long but hey I can only speak for me and UAM. Again I have not picked any sides and have only tried to keep the thread on task and on point giving what info I know to you guys.

Mike

same wheels i ordered...but in brushed.

Not what you ordered
 

Man, if you guys are waiting for Venaci Spirits that look like the Work Gnosis GS-2, you're going to be sadly disappointed. The Venaci Spirit is now produced by a unknown knockoff company, of unknown quality and safety specifications. The hub, spoke profile, rim lip and finish, and even the bolts are different than what you were sold months ago. VIP doesn't deny this, and I told them it's not what I ordered and I didn't want them. I filed a charge back with my CC (after 8 months of waiting) and got my money back.

Which Spirits are these?

http://www.the370z.com/parts-sale-pr...t-19-inch.html

Hard to say without seeing pics, but gozfast is right. The new Venaci's are no longer made by Work Wheels. They have the same design though.. So basically they are replicas.

Sent from my SCH-I510 using Tapatalk

the ones i tryed to get are 20"

I saw yours the other day as well. I like the brushed look; very nice. :tup:

I wasn't sure when I ordered mine, so I went with the silver. They still look pretty awesome.

Make sure you post em up installed.

i wont be posting them up as i had visa put a stop on it! im done with this wheel!

shopping time now that summer is over! :shakes head:

Anybody heard from him recently?

hes gone dude! i email him everyday and nothing in weeks! thats why i ended up calling visa and having it refunded! so sad! lost the summer in the new car!