Nissan 370Z Forum  

*Voluntary Service Campaign ** Steering Lock Fix**

Got my car back....all seemed okay, then..... .... what .... the ... f*ck!!! car doesn't start.... of course, the first thing I thought was "did I really just bring it

Go Back   Nissan 370Z Forum > Nissan 370Z Tech Area > Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs


Like Tree124Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 03-21-2013, 05:10 PM   #166 (permalink)
A True Z Fanatic
 
Cmike2780's Avatar
 
Join Date: Jun 2010
Location: Long Island
Posts: 5,059
Drives: slowwww
Rep Power: 28
Cmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond repute
Default

Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.
Attached Images
File Type: jpg DSC_3367.jpg (64.3 KB, 66 views)
File Type: jpg DSC_3379.jpg (65.9 KB, 63 views)
__________________
[09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R]


Last edited by Cmike2780; 03-21-2013 at 05:32 PM.
Cmike2780 is offline   Reply With Quote
Old 03-21-2013, 05:19 PM   #167 (permalink)
A True Z Fanatic
 
xxAGAVExx's Avatar
 
Join Date: Nov 2012
Location: Tampa
Posts: 1,012
Drives: 09 370Z BLK M6
Rep Power: 20368
xxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond reputexxAGAVExx has a reputation beyond repute
Default

Nissan just called me today asking when I was going to fax them my receipt. I faxed it almost two weeks ago and even called to confirm they got it. She looks around and says oh i found it, such incompetence. Then she calls me 10 min later saying I need to take it to a Nissan dealer to close out the recall because I didnt get it repaired through NIssan. I said look at the F n reciept and you can see it was done at a Nissan dealership. Her reply, oh I'll have to call them in the morning. WTF, what kind of freaking morons do they have working for Nissan.
__________________
l 09/6MT l BP Twin Turbo Kit l E-85 w/Fuel Return l FI 18" Res CF CBE l Powertrix Ultra-Lite Coilovers l Wavetrac LSD | Lots of SPL and Carbon Fiber |
xxAGAVExx is offline   Reply With Quote
Old 03-22-2013, 12:27 AM   #168 (permalink)
Enthusiast Member
 
N0SL3N's Avatar
 
Join Date: Nov 2011
Location: Toronto
Posts: 376
Drives: 2009 PG 370z 6MT
Rep Power: 34
N0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond reputeN0SL3N has a reputation beyond repute
Default

If I can convince Nissan to give me the Rev D SLU instead of installing it (they save the labour), how hard would it be to install. I don't like other people working on my car, especially at dealerships!!


Quote:
Originally Posted by zefaulter View Post
I went for my appointment today. They take my keys and tell me it will take two hours. I go home and receive a call an hour later telling me they don't have the part in stock... Going back in Wednesday hmmmm...
What dealership did you take yours to?

Also, my letter says GT-R/370Z. Does this mean the GT-R is also affected?
BG370z likes this.
__________________
| Akuma | Motordyne | Z1 | NST | CNT | Stillen | Avant Garde | RJM | Performix | Tint | LED | GTR | Nissan |

Last edited by N0SL3N; 03-22-2013 at 12:35 AM.
N0SL3N is offline   Reply With Quote
Old 03-22-2013, 08:41 AM   #169 (permalink)
Track Member
 
bmarcinczyk14's Avatar
 
Join Date: Jul 2009
Location: Chicago
Posts: 505
Drives: 2010 370z 6spd Sport
Rep Power: 16
bmarcinczyk14 is on a distinguished road
Default

Quote:
Originally Posted by xxAGAVExx View Post
Nissan just called me today asking when I was going to fax them my receipt. I faxed it almost two weeks ago and even called to confirm they got it. She looks around and says oh i found it, such incompetence. Then she calls me 10 min later saying I need to take it to a Nissan dealer to close out the recall because I didnt get it repaired through NIssan. I said look at the F n reciept and you can see it was done at a Nissan dealership. Her reply, oh I'll have to call them in the morning. WTF, what kind of freaking morons do they have working for Nissan.
You didn't know? As long as she's good looking and has decent sized boobs she has the position as secretary lol.
raymondo510 likes this.
__________________
'10 370z -- '09 Ducati 848 -- '05 Kawasaki 636 Track Bike -- '02 Sentra SE-R Spec V
bmarcinczyk14 is offline   Reply With Quote
Old 03-22-2013, 08:43 AM   #170 (permalink)
Track Member
 
bmarcinczyk14's Avatar
 
Join Date: Jul 2009
Location: Chicago
Posts: 505
Drives: 2010 370z 6spd Sport
Rep Power: 16
bmarcinczyk14 is on a distinguished road
Default

Quote:
Originally Posted by Cmike2780 View Post
Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.
lmao! this is exactly why I opted for cutting the wire even after this recall happened, nissan can't have any excuse to touch my car now!
__________________
'10 370z -- '09 Ducati 848 -- '05 Kawasaki 636 Track Bike -- '02 Sentra SE-R Spec V
bmarcinczyk14 is offline   Reply With Quote
Old 03-22-2013, 09:22 AM   #171 (permalink)
A True Z Fanatic
 
Cmike2780's Avatar
 
Join Date: Jun 2010
Location: Long Island
Posts: 5,059
Drives: slowwww
Rep Power: 28
Cmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond repute
Default

Quote:
Originally Posted by bmarcinczyk14 View Post
lmao! this is exactly why I opted for cutting the wire even after this recall happened, nissan can't have any excuse to touch my car now!
glad I could amuse you.
__________________
[09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R]

Cmike2780 is offline   Reply With Quote
Old 03-22-2013, 01:57 PM   #172 (permalink)
A True Z Fanatic
 
SurfDog's Avatar
 
Join Date: May 2012
Location: Colorado (9000 feet)
Age: 56
Posts: 1,793
Drives: 09 6mt, 13 Sequoia,
Rep Power: 15748
SurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond reputeSurfDog has a reputation beyond repute
Default

Quote:
Originally Posted by Cmike2780 View Post
Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.
Yeah I think you just confirmed my fears and convinced me to forgo this "service".

Sorry for your troubles.
__________________
09 6spd Berk CBE, JWT cams, ZSpeed CSC, Stillen (25 row oil, brake cooling, sways, gen3 CAI), Passport (9500ci), Quaife LSD, Z1 400 hp kit, ss lines, pads, rotors, clutch etc, Phunk's pan and fuel starve fix
SurfDog is offline   Reply With Quote
Old 03-22-2013, 05:11 PM   #173 (permalink)
Enthusiast Member
 
Highway's Avatar
 
Join Date: Mar 2011
Location: Indianapolis
Posts: 394
Drives: Offroad
Rep Power: 14
Highway is on a distinguished road
Default

Quote:
Originally Posted by Cmike2780 View Post
Dropped the car off this morning. They just called me back a few minutes ago to tell me the tech is working on it as we speak. 39k miles on the odometer and they also highly recommend a coolant flush, brake flush and a new cabin air filter which is supposedly really, really dirty......in my '09 Z......which I'm pretty sure didn't come with one

They also saw my new tires and recommended an alignment. I can understand if they were the ones to install it, but how the f*** can you tell a car needs an alignment with brand new tires installed? They didn't even drive it as far as I know and it's not pulling left or right.

He almost had me until he said new cabin filter....sneaky bastards. Is wanting not getting scammed into unneccessary work when you come in for a recall too much to ask?
I also got the...It's about time to flush your brake fluid.

At 15K miles? Think I'm good.
Highway is offline   Reply With Quote
Old 03-22-2013, 11:58 PM   #174 (permalink)
Track Member
 
raymondo510's Avatar
 
Join Date: Mar 2012
Location: NORCAL
Posts: 823
Drives: Like I stole It
Rep Power: 14
raymondo510 is on a distinguished road
Default

Just got my full refund today Even with the recall tho I will be pulling my fuse TOMORROW
__________________
If you ain't first...you're last!
-RICKY BOBBY
raymondo510 is offline   Reply With Quote
Old 03-22-2013, 11:58 PM   #175 (permalink)
Track Member
 
raymondo510's Avatar
 
Join Date: Mar 2012
Location: NORCAL
Posts: 823
Drives: Like I stole It
Rep Power: 14
raymondo510 is on a distinguished road
Default

O and it only took Nissan a week....Just to rub it in
__________________
If you ain't first...you're last!
-RICKY BOBBY
raymondo510 is offline   Reply With Quote
Old 03-23-2013, 11:12 AM   #176 (permalink)
Base Member
 
BG370z's Avatar
 
Join Date: Dec 2010
Location: New Brunswick,Canada
Posts: 230
Drives: 2009 Black 370Z
Rep Power: 14
BG370z has a spectacular aura aboutBG370z has a spectacular aura about
Default

Quote:
Originally Posted by N0SL3N View Post
If I can convince Nissan to give me the Rev D SLU instead of installing it (they save the labour), how hard would it be to install. I don't like other people working on my car, especially at dealerships!!




What dealership did you take yours to?

Also, my letter says GT-R/370Z. Does this mean the GT-R is also affected?
Got the same letter yesterday
__________________
GTM Stage II-Greddy-Defi-More Stuff
BG370z is offline   Reply With Quote
Old 03-23-2013, 11:45 AM   #177 (permalink)
Base Member
 
DavidInIndy's Avatar
 
Join Date: Feb 2013
Location: Fishers, Indiana
Posts: 99
Drives: 10 Touring Roadster
Rep Power: 12
DavidInIndy will become famous soon enough
Default

OK guys, just got mine back from my local dealer yesterday. All seems fine so far. Very glad I didn't have the questionable service that some of you have had...very thankful.

So you guys recommend I pull the fuse anyway? I'm thinking I will, but just thought I'd ask.
__________________
My favorite part of the day: being late for work.


2010 Z Touring Roadster | 7AT | Monterey Blue
DavidInIndy is offline   Reply With Quote
Old 03-23-2013, 12:08 PM   #178 (permalink)
Enthusiast Member
 
tiger123's Avatar
 
Join Date: Jan 2013
Location: Chicago
Posts: 367
Drives: 09 AT Tour/Sport/Nav
Rep Power: 13
tiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud of
Default

Quote:
Originally Posted by Cmike2780 View Post
Got my car back....all seemed okay, then.....

.... what

.... the

... f*ck!!!

car doesn't start....

of course, the first thing I thought was "did I really just bring it in to have them install a defective one?" ....turns out, the asshats just left something on without the motor running and drained the battery. So the rep grabs the battery pack inside so we can jump start the car. Rep comes over and almost put the neg cable to the positive terminal before I stopped him. I've actually seen someone start a car fire this way. Not cool!

......Car starts. then....

.... what

.... the

... f*ck!!!

The tech used a flat head screw driver to pry the panel under the steering wheel off and left a gouge. The right side of the panel won't pop back in. It isn't even attached, just a 1/2" gap where it should be flush.

I'm seriously livid. This is the crappiest work I've ever seen. No respect at all. I also noticed the wheel a bit off center. Can this install mess up the steering wheel alignment? I want to be sure it's unrelated before I speak to management.

...one more thing. The odometer showed 5 more miles than when I brought it in.
CMike, what is the latest with your situation. After reading your post, I could not believe what I was reading and seeing. I mean, did the dealership have a 12 year old work on your car? WTF!!??

Did you go directly to the owner of the dealership? How is this being resolved? This is one of the worst Dealership stories I have heard.

I feel for you Bro. I really do hope this dealership makes everything right. You deserve that!!
__________________
G2||Berk CBE/HFC||LED In-Out||35% Tint||V1||GT-R Dome Lights||JDM Rear Fog Light||Z Speed Undershroud (SS)||Red GT-R Start Button||StopTech Rotors||Project MU||Z1 Oil Cooler||EcuTek||
tiger123 is offline   Reply With Quote
Old 03-23-2013, 02:58 PM   #179 (permalink)
A True Z Fanatic
 
Cmike2780's Avatar
 
Join Date: Jun 2010
Location: Long Island
Posts: 5,059
Drives: slowwww
Rep Power: 28
Cmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond reputeCmike2780 has a reputation beyond repute
Default

Spoke to a different service advisor and they're ordering a new panel. I'm still kind of pissed off, but at least it seems like they're trying to make it up. They said the tech is gonna get written up...whatever that means.

In regard to add on services, I really don't understand why they run their business this way, always trying to squeeze money out of you. If they were actually honest to everyone, they'd get more repeat business. I guess it's easier to scam people that don't know any better.
__________________
[09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R]

Cmike2780 is offline   Reply With Quote
Old 03-23-2013, 03:08 PM   #180 (permalink)
Enthusiast Member
 
tiger123's Avatar
 
Join Date: Jan 2013
Location: Chicago
Posts: 367
Drives: 09 AT Tour/Sport/Nav
Rep Power: 13
tiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud oftiger123 has much to be proud of
Default

Quote:
Originally Posted by Cmike2780 View Post
Spoke to a different service advisor and they're ordering a new panel. I'm still kind of pissed off, but at least it seems like they're trying to make it up. They said the tech is gonna get written up...whatever that means.

In regard to add on services, I really don't understand why they run their business this way, always trying to squeeze money out of you. If they were actually honest to everyone, they'd get more repeat business. I guess it's easier to scam people that don't know any better.
I hear you. Good to hear they are taking care of the situation. Did they at least throw in some free oil changes?

Written up?.......that mechanic should be fired on the spot!! He obviously does not give a ****. That really pisses me off.

Regarding the other services, again I hear you. I totally agree with you, if they act honestly, they will get business and eventually repeat business. They need to EARN that trust.

I am very fortunate. I have a great relationship with my dealership and especially their service dept. They have definitely earned my trust and subsequently, my business. I trust them until they give me a reason not to. So far so good. I wish everyone would have this type of relationship with their dealership.

Again, good luck and all the best to you.
__________________
G2||Berk CBE/HFC||LED In-Out||35% Tint||V1||GT-R Dome Lights||JDM Rear Fog Light||Z Speed Undershroud (SS)||Red GT-R Start Button||StopTech Rotors||Project MU||Z1 Oil Cooler||EcuTek||
tiger123 is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Steering Wheel Lock? Parkerman Exterior & Interior 41 04-25-2016 04:36 PM
steering wheel lock lachap55 Nissan 370Z Roadster (Convertible) 11 11-27-2012 05:08 PM
[WTB] steering lock assembly bfowlzr33 Parts for sale (Private Classifieds) 7 11-19-2012 01:52 PM
[WTB] Steering Wheel lock D370z Parts for sale (Private Classifieds) 2 07-24-2012 02:58 PM
TSB: 2010 Nissan 370z Roadster: VOLUNTARY SERVICE CAMPAIGN NAV Software Upadate AK370Z 370Z Technical Service Bulletins (TSB) / Recalls 0 08-11-2010 08:40 PM


All times are GMT -5. The time now is 03:49 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2