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Love my Z but bought a crashed one from a dealer with full factory warranty

Originally Posted by schellingr Take it back. Not worth the eternal worrying. Buy a new sport model. I did get that choice at the time but my finances were just

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Old 11-24-2016, 10:27 PM   #16 (permalink)
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Originally Posted by schellingr View Post
Take it back. Not worth the eternal worrying. Buy a new sport model.
I did get that choice at the time but my finances were just not quite there due to being so upside down with the Lease car I traded in. BUT ... I do appreciate the suggestion though.
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Old 11-25-2016, 09:52 AM   #17 (permalink)
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Take it back bro, they lied
This might be true, but now the onus would be on OP to prove they lied, and that might not be as easy as it sounds.

Who knows, maybe the dealership will play nice, but if they were hiding stuff like this from the get go, he may have a very hard time getting rectification.
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Old 11-25-2016, 09:55 AM   #18 (permalink)
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I don't know where you live, OP, but here, the law states "buyer beware". If you signed, you're essentially SOL unless you can without a doubt prove they knew about the accident and you can prove they were covering it up.
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Old 11-25-2016, 12:57 PM   #19 (permalink)
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I don't know where you live, OP, but here, the law states "buyer beware". If you signed, you're essentially SOL unless you can without a doubt prove they knew about the accident and you can prove they were covering it up.
I live in Las Vegas, NV. Prior to the sale, there was a sticker on the window that indicated the car was accident free per Car Fax. The sticker was destroyed while I was in the finance office so it was not presented during delivery. Apparently this is a very dirty dealer as I had discovered along the way. I did manage to have another copy printed out for my records about one week later. The dealer tried to cover that writing about Car fax up with red ink on the replacement window sticker but it is so transparent you can see the Car Fax information very clearly still so I do have the proof of the deception. I also have a Car Fax report provided by that dealer one day after I took delivery and it is in contradiction to what was published on the window sticker. I hope I'm not SOL but at this point, the car actually is almost completely satisfactory. A very slight brake noise upon stopping only in that one wheel in question but very intermittent. Also when turning sharp under a lot of speed I hear a slight groan (could be tire roar) and that is what is leading me to believe it is the wheel bearing on the wheel that got hit in the collision. I think this is causing the brake pads to miss-align at times creating the tiny noise upon stopping. Question for you guys.. When turning sharp say going 35-40 around a turn like a freeway off-ramp, is there a point where the tires get louder due to the grabbing of the road. I do not here any tire squeal like an alignment issue is present under those conditions. If so, I may not have a problem at all. I don't recall my 350 acting like that. If this noise is normal, I'll probably feel as stupid as when I bought the car with issues I really should have noticed. And as crazy as this sounds, I love this car still and hope to put all of this behind real soon. I just went for a ride and man the car runs GREAT!
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Old 11-25-2016, 01:10 PM   #20 (permalink)
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This might be true, but now the onus would be on OP to prove they lied, and that might not be as easy as it sounds.

Who knows, maybe the dealership will play nice, but if they were hiding stuff like this from the get go, he may have a very hard time getting rectification.
If they play nice, all should be well. I won't even go after them for the other $885.00 I had to spend. I met the sales director during all of this BS & he actually was a nice person who helped along the way with the tire lock and low tire pressure indication issues that got resolved. The sales people under him were the scammers who would try and get a sales commission at all costs including lying to their potential new customers. I will NEVER refer anybody to them but it's better to keep them as a "friend" in their eyes for future issues if needed. And as I said, if all goes wrong & require repairs not covered, I'll go for their throats and see what that gets me later on!
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Old 11-30-2016, 06:49 PM   #21 (permalink)
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Sucks to hear you go through all that trouble. Basically, I refuse to do used car purchases from dealers. One really tried me when I found out bit by bit how s****y of an example of a Z they had. That patent "guilt trip" out the door and all.

I ultimately went through a semi-private sale to get my Z. Basically the package was very telling about the owner before I could see his docs, the sales agency's mechanic nailed everything that could be predictably wrong with the car. When I saw docs and logs, very fortunate to find this guy went the extra mile in taking care of the car sans knowing to get an HD CSC. Basically, seems like he planned to dump it the second warranty was up. That being said, bone stock car. That was a bit of a gamble, and next time around I'd either get a brand new car, or go through a forum member.

But anyway, welcome to the Black Cherry club.
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Old 12-02-2016, 01:09 AM   #22 (permalink)
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Sucks to hear you go through all that trouble. Basically, I refuse to do used car purchases from dealers. One really tried me when I found out bit by bit how s****y of an example of a Z they had. That patent "guilt trip" out the door and all.

I ultimately went through a semi-private sale to get my Z. Basically the package was very telling about the owner before I could see his docs, the sales agency's mechanic nailed everything that could be predictably wrong with the car. When I saw docs and logs, very fortunate to find this guy went the extra mile in taking care of the car sans knowing to get an HD CSC. Basically, seems like he planned to dump it the second warranty was up. That being said, bone stock car. That was a bit of a gamble, and next time around I'd either get a brand new car, or go through a forum member.

But anyway, welcome to the Black Cherry club.
Thanks a lot and best of luck with your Z. I hope to be here for quite some time. Some members thought I should just try and return the car at all costs after the discovery of the previous accident. I Hated being lied too but it was minor and only minimal cosmetic repairs were needed. The Z is now back at the selling dealership today as planned. They gave me a free car for the day while checking out the car. I was just going to wait there and was really glad to make it to work instead.

So far so good I hope. I am awaiting some news tomorrow. Of course the clicking brake noise disappeared yesterday in the problem brake/wheel but I gave them some other things to check out that should help find the issue. The car has really already come along way since delivery and got nothing but complements today for it's appearance. I'm really trying to put this all behind me and just enjoy the Z. My last Z, a 2003 Touring 350 took about 90 days after a dealer purchase to get it into shape as well so I really agree with your dealership comments. That car had 33K on it when I bought it though and 2 1/2 years old. I was hoping to avoid all of that with such a low mileage purchase of the 2016 370 I bought this time around.
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Old 12-02-2016, 11:39 PM   #23 (permalink)
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Default Good news for me today

OK so the dealership where I bought the car did diagnose and replace a bad wheel bearing/hub assembly on the suspect left front wheel and under warranty. They claim my front end tire roar issue is now gone and no brake clicking can be heard as well. I pick up the car on Monday. They are looking into my door rattle this weekend. They also provided me a loaner car which I did not expect. At this point, all sounds like I just may have a really good Z car real soon. I'll just have fun with the car and forget I got lied too since this dealer is trying to be nice and seem remorseful of their sales Dept. deception at this time. Final comments will be added after I get it back for a day or two.

In reference to TreeSemdySZee door rattle. you're right so far. Today, a few days after getting the car back the frickin speaker rattle was really bad along with that tiny rattle/window up only issue. The dealer where I bought the car said I have after market speakers in the car which explains why it sounds really good with the pioneer I added. I figured I'd get it back to my stereo shop ASAP. The dealer claimed that my currently installed speakers are too large for panels causing the issue. I really didn't buy that since the RH door is OK along with the sound. BUT.... Just for the heck of it I rapped on the bottom of the LH door and low and behold I hear a object of some type bouncing around inside the bottom of the door. I now believe I have 2 small issues to once again deal with not caught by the dealership. Most likely, a mounting screw came out of the speaker hardware and now is rolling around inside the door due to a bad stereo speaker install from the original owners shop. That may explain the weird speaker distortion at times. Oh well, the car is running so well mechanically now that this is just trivial stuff at this point. It's a never ending battle but I will get there.

Last edited by BlackCherry Z; 12-07-2016 at 10:06 PM. Reason: Typical discovery
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Old 12-02-2016, 11:48 PM   #24 (permalink)
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Nice that you are getting some satisfaction.
As far as the door rattle. You may not get that fixed. These cars are notorious for a driver's door rattle. Mine has rattled off and on for 7 years. Yours could be different.
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Old 12-03-2016, 01:29 PM   #25 (permalink)
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Originally Posted by TreeSemdyZee View Post
Nice that you are getting some satisfaction.
As far as the door rattle. You may not get that fixed. These cars are notorious for a driver's door rattle. Mine has rattled off and on for 7 years. Yours could be different.
Thanks a lot. My 350 also had a bad rattle also in the drivers door that couldn't be found for some time. That turned out to be the 2 piece panel (bottom half as I recall) that was creaking against the mated top piece. The solution was felt between the section that tied them together. 6 years later, that issue never returned. Hope to get this fixed on the 370 but it's really not that big of a deal. I should get the car back on Monday afternoon. I'll drive it for a couple of days and hopefully just post final comments.
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Old 12-05-2016, 05:59 PM   #26 (permalink)
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Default Final Thoughts

I picked up the car today and all I can say is WoW. The car now seems perfect at the moment. The car no longer has that tire roar sound even around bends going 1 Billion MPH. Well slightly slower but I'm so glad this PITA car crash issue may now be finally over. As for the dealership, they have done as best as possible to correct their Sale Department's BS. I have a new Service Writer friend that will help out in the future if needed. All the Service Department personnel were very nice to deal with. SO..................

Am I glad I kept the car............ You Bet. I ended up with a car that now any Z owner would be happy to drive. Mechanically and cosmetically problem free "for now" and 2years/28/000 miles of factory warranty remaining.

and "lawyering" up is NEVER as easy as it may sound. My advise is to watch out for shady dealerships and always CYA if you are buying a New or Used vehicle from them. I got tired and didn't cover mine as intended. Still, no regrets at this point other that that $885 could have paid for my paddle shifting upgrade and my K&N drop-ins had the car not had issues.
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Old 12-18-2016, 07:55 PM   #27 (permalink)
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Originally Posted by TreeSemdyZee View Post
Nice that you are getting some satisfaction.
As far as the door rattle. You may not get that fixed. These cars are notorious for a driver's door rattle. Mine has rattled off and on for 7 years. Yours could be different.
Well here is a little more added information on the door rattle. It's still there. AND... If I crack the window a tiny amount it goes away. Also at this point, the speaker in the door was just replaced due to a tear in the woofer cone. It was not a loose mounting screw like I guessed causing the distortion/cracking sound. The loose part floating in the bottom of the door was a door panel clip. That must have happened at the dealership when they checked out the rattle and blew it off due to the after market speakers being used as an excuse to ignore the real issue. I will just go back to my dealer near my home & revisit that soon but otherwise, the Z is now got that new car feel and an excellent pioneer sound system with full steering wheel/blue tooth support I also had upgraded with using an additional wiring harness adaptor.

I hope the last door rattle issue doesn't turn out to be off & on like you have experienced. I hope to get that nailed ASAP as well.
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Old 01-21-2017, 10:35 AM   #28 (permalink)
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Default Rattle gone

Well I finally went to the dealership to take a look at the left door rattle which happens only when the window is fully rolled up.

It was related to a loose regulator as others have also reported here on the forum. I'm glad I found this solution here on the Z forum before I went to the dealer. I was fully prepared for some BS since the dealership where I bought the car from had previously looked at this & thought it was caused by an after market door speaker upgrade being too large/deep & causing panel interference. I never really believed that explanation since my right door did not have any issues with the same size speaker inside.

I had replaced the speakers after being told this but one was torn anyways. My Pioneer HU really sounds great and is so much better sounding than the factory stereo that comes with the Base Z. I bought 6 & 1/2s but slight lower profile (TS-A1675R Pioneers) that fit just fine.
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Old 02-14-2017, 01:44 AM   #29 (permalink)
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Default Window Rattle again.. Problem solved

Well as it has been mentioned, the window rattle on the drivers door can return and has been an ongoing issue for some. This typically happens when the window is fully in the up position and disappears when slightly cracked.

The dealership was as frustrated as I was with this problem returning so quickly so a new regulator was ordered after several more attempts to stop the noise were unsuccessful. Long story short, the new regulator would have also rattled away & it has to do with the way it has been designed in it's mounting points. It is secured with one mounting screw but the other mounting point is done by using a rivet. This is where the problem arises. SO... with a bit of creative thought, some foam was placed in between that area to prevent that noise created due to the weak contact point using a rivet that can not be properly tightened. This was the explanation I got today and it seems to be correct. The rattle is totally gone and I don't believe it will ever return now. Such a PITA noise for such a simple cure! Anyways, I hope this information will help others that may run into this issue.

Next up... Time for my first oil change........... First one is Free at the dealership where I bought the Z. I also have now ordered my rear sport Factory Spoiler I have wanted to add to my base model. It's on back order though since the color I need is Black Cherry. Oh well, I can wait. After that, it's my paddle shifters.

UPDATE.... Well it's been a while and still no rear Spoiler in stock as of yet. I guess my color takes quite some time to prepare from the factory. In the mean time, my Paddle shifter parts have all arrived so I think I will get them both installed at the same time. I can go a few more miles before my oil change is actually due so I have not got that done yet. I did visit a body shop in Vegas & got some needed cosmetic things done that existed prior to my purchase.

Also, for those who use the dealership for warranty work, OMG it took around 6 tries to totally correct one issue without the technician creating another new problem. From mis-aligned window driver glass to warn out door panel clips to misaligned door seals. This is what happens when repeated tries are done to correct one issue. All is well now but not without removing a damaged part (inner side view mirror plastic piece would no longer stay in place & was taped) and replacing it from a brand new Z as opposed to waiting again for more parts after the final attempt to satisfy me & my very picky "Z".

Boy this car has really come a long way. It's really 99.9% flawless right now. I don't think that will last since no matter how far away I park from others, there is ALWAYS one wise A$$ that has the need to pull up next to me. So far, so good "knocking on wood" as I t ype!. See.... type-O

Last edited by BlackCherry Z; 03-15-2017 at 11:50 PM. Reason: paddle shifters arrived for install
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