Major Oil Leak..
 

Hello all, I have a 2014 370z 6mt. I have been the only owner and it has about ~38,000 miles. I get my oil changed ONLY at the Nissan dealership that I purchased the car from. This past monday (4/18/2016), I had gotten my oil changed. Today (4/22/2016), I noticed on my way home from Grad. School, I realized there was white and gray smoke coming out of my car from all directions and the smoke was even coming into my cabin. Pulled over to the side ASAP and noticed a oil leak. In matters of minutes all of my oil leaked. I did speed or hit any weird objects. Just got my car towed to the dealership. I kept all the receipts of my maintenance... My car had laggy throttle response and was shaking moderately, temperature gauges were in the 300+, usually 180-220 I am from New Orleans and it gets hot. Is my engine done for?? Is this the dealerships fault? I used to do oil changes for my honda civic and I have a feeling the worker may not have bolted on the drain bolt hard enough or maybe overtorqued it and stripped.. I am confused, has anyone else ever gone through this? :confused:

It's hard to say. Did you see where the oil came out of? Sounds like a sloppy oil job. If you have maint records done from that dealer sounds like you should be taken care of and reimbursed for your loss and expenses. I hope you put little miles on after the last oil change so that way you have more of a case in pointing fingers at the dealer. Best of luck.

Doesn't matter, either your warranty will cover it or the dealer will. I wouldn't let them put your car on a rack without you being there or being able to see exactly what's going on. You don't want them to touch anything to say it's your fault. Record everything on your phone. Conversations, video, etc

^ They Will try every reason to flip it on you. I would be ready to raise hell. Call corporate and file a complaint about the shitty oil job just to get your case started in the right direction. Also if you haven't already, get under your car and take photos of the underside to document everything.

Double gasketed?? Or they forgot to fill it with oil to begin with.

Please don't do this FIRST, be prepared to do it.

If you raise hell as soon as you walk in, you're gonna be SOL, and you'll have to then go to work

Sounds a lot like the time about 20 years ago when my Infiniti dealer didn't tighten my oil filter. Except I seemed to catch it before any real damage was done.

I recently had tires put on. Paid for a tpms rebuild for all 4. Noticed tech didn't do it to the first wheel. Called him out on it. He 'forgot' I bought the rebuild service. Had to break the bead on the tire to get at the tpms. On the ball with the other 3.

thanks everyone, I actually had a lot of oil coming out of my car.. and the manger at service depart said he would get back to me this upcoming monday.

sorry to hear. another reason why i dont let dealers touch my cars once i leave the dealership after the sale.

why it takes them till monday to take the lower shroud off to verify, icing on their BS.

They need time the come up with bs excuses. Like I said file a case with corporate and provide them with as many evidence and photos you documented. It will probably take them days if not a couple weeks to get back to you but at least you get a jump start on the dealer. Call me crazy but in a situation like this where I know the dealer ****** up and will likely try to dodge responsibilities, I will be more proactive and not give them an opportunity to bull **** to my face.

im guessing he pulled the oil filter, didn't notice that the old rubber gasket was still attached to car, put new one on and it will leak, as the one poster said, double gasketed it.:mad:

Some dealers are real asshol3s. Call corporate. Nissan is notorious for blaming the customer unfortunately. Take pics and videos of the damage if you can. Good luck and keep us posted.

They will rule out not changing the oil and filter as the issue because they just performed the service. If they perform all routine and scheduled maintenance, you will be fine. Do you have engine mods? If you have engine mods that your dealership can show caused the issue, you will be SOL. Only raise hell when necessary. Right now, they have not done anything to to deny the warranty claim.

Thanks guys, I went ahead and emailed NISAN USA about my situation. The head mechanic at the dealership I went to called me and said that the crush washer on the drain bolt broke and mightve been because the mechanic working on my car tighted it too much or so. They ran diagnostics test, gave me new oil filter, etc. I asked them to log it in the history of the car that this fuk up happened and that if there were any problems in the future related to this then it'd be on them. They agreed to it on paperwork and we both left. Car seems to drive fine for now.

I would've said "new engine bítch". Which is what you should still do.

I wouldn't be concered with damage to the engine unless the oil pressure warning light came on. I assume there is a warning light and chime for that. The oil level would have to be almost completely drained for that to happen.

That's good news. :driving:

That's relative. Few folks over on the G site had the timing cover gasket failure. By their accounts, by the time the warning light came on, engine was toast.

dat sounds like bs to me. i want to see this torn up crush washer. some dealers kingkong tighten those plugs but ive never seen a washer get torn up to a point it broke and caused a leak unless the guy stripped the pan... and gave u a longer plug as a bandaid fix.

they giving u a new oil filter also sounds fishy... why would they give u a new filter for a plug problem? sounds like they didnt tighten the filter enough and sprung a leak, or the oil pan got stripped, or just forgot to torque the plug.

Go out and drive it hard now while their work is fresh. If something got screwed up it will show itself quickly.

Let's hope there is was no damage done before they replaced the drain plug and oil filter. I am concerned by your statement, " My car had laggy throttle response and was shaking moderately, temperature gauges were in the 300+, usually 180-220". How many miles away from the dealer did you drive before having it towed? Just curious.

I would keep an eye on everything for the foreseeable future. Hopefully nothing happened internally and that there was no damage done to the rings or bearings. I would even get the oil changed again in a few hundred miles (at another place or do it yourself) to see how clean the oil is. Check for any metal shavings or other particles. If clean, then you should be OK. Anything less than clean oil, I'd be back at the dealers asking them what are they going to do about it...

I don't see how that crush washer would break. It is soft copper and get compressed as the drain bolt get tightened down. If the bolt is over tightened, you would strip the thread on the oil pan before break the drain washer. I imagine even if you reinstalled the drain bolt without the washer, it would probably just dripping instead of pouring.

Based on your description of the rapid oil leak, my guess is that they probably forgot to tighten the drain bolt and it eventually backed out from the vibration.

I think the engine might be ok if it had at least 1 quart of oil before shutting down.