Nissan 370Z Forum  

Roadster Top problems - Nissan Corporate wants you to call in and open case

Well, I thought I would update. Picked up my car today. They installed the new bungees per TSB. So far so good. Storage lid is no longer hitting the top.

Go Back   Nissan 370Z Forum > Other 370Z Models > Nissan 370Z Roadster (Convertible)


Like Tree105Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 10-31-2019, 08:23 PM   #76 (permalink)
Base Member
 
Dramagodes's Avatar
 
Join Date: Nov 2013
Location: Florida
Posts: 9
Drives: Touring Roadster
Rep Power: 11
Dramagodes is on a distinguished road
Default

Well, I thought I would update. Picked up my car today. They installed the new bungees per TSB. So far so good. Storage lid is no longer hitting the top. All is good for now. I'll update if anything changes.
HillcrestTop, vman12 and wik like this.
Dramagodes is offline   Reply With Quote
Old 11-02-2019, 02:01 PM   #77 (permalink)
Base Member
 
Join Date: Oct 2015
Location: Seattle/Soon Scottsdale
Posts: 2
Drives: 10 Z Roadster PW A7
Rep Power: 9
dhskiracer is on a distinguished road
Default

Quote:
Originally Posted by LennyK View Post
GREAT INFORMATION - This Thread Should Now Begin To Post The Names & Contact Information Of Any Convertible Top Specialist By State To Help With Our Aging Fleet Of Nissan Soft Tops. If You Know Anyone Like This - Post Here.
Anyone find a good top shop in the Phoenix area? If not I’ll plan a road trip to Prestige. Thanks!
dhskiracer is offline   Reply With Quote
Old 11-05-2019, 08:38 AM   #78 (permalink)
Base Member
 
Join Date: Sep 2018
Location: ontario
Posts: 8
Drives: 2016 370z
Rep Power: 6
ajaxzcars is on a distinguished road
Default

Picked up my car yesterday had the new bungees installed as per TSB.
works great, the mechanic took 20Hrs to complete but said the second one would take half as long. Nissan head office only pays 2.5 hrs to do the modification. Nice to have the car back.
bunk, vman12 and wik like this.
ajaxzcars is offline   Reply With Quote
Old 11-11-2019, 08:25 PM   #79 (permalink)
Enthusiast Member
 
10MPlayer's Avatar
 
Join Date: May 2013
Location: Sacratomato
Posts: 309
Drives: your mama wild.
Rep Power: 12
10MPlayer has much to be proud of10MPlayer has much to be proud of10MPlayer has much to be proud of10MPlayer has much to be proud of10MPlayer has much to be proud of10MPlayer has much to be proud of10MPlayer has much to be proud of10MPlayer has much to be proud of10MPlayer has much to be proud of
Default

Quote:
Originally Posted by Dramagodes View Post
I have an appointment for my 2019 to fix the top issue the day after tomorrow. I'll keep you guys posted. In other related news, my check service engine light came on today. Only have 4,700 miles on her. That mid engine Vette is looking pretty good right about now.
That's just f_ing sad. You buy a brand new car and it's not even broken in yet and the top isn't working? It's time for a class action suit. I know the only people who make out on a class action are the lawyers but Nissan should pay through the nose for selling what they knew was a crap product and then not making good on fixing it. I went to the dealer that sold me my Z and they glibly told me "we don't work on tops anymore." How can you sell a car in 2013 and offer service on it in 2019 and then go on to say you won't service certain parts of it (because it's expensive and effed up and there's no money in it)? What a sham. Is anybody here engaging a lawyer to fight this mess?
vman12 and wik like this.
__________________
About my name: I occasionally play a Conn 10M Tenor Saxophone - so 10MPlayer
10MPlayer is offline   Reply With Quote
Old 11-14-2019, 11:41 AM   #80 (permalink)
Base Member
 
Join Date: Nov 2017
Location: San Diego
Posts: 17
Drives: Nissan 370Z Touring
Rep Power: 7
HillcrestTop is on a distinguished road
Default Is This The Fix?

Quote:
Originally Posted by Dramagodes View Post
Well, I thought I would update. Picked up my car today. They installed the new bungees per TSB. So far so good. Storage lid is no longer hitting the top. All is good for now. I'll update if anything changes.
Hello, is this the official "fix" for those of us who's top no longer works?
HillcrestTop is offline   Reply With Quote
Old 12-20-2019, 02:33 PM   #81 (permalink)
Base Member
 
Dramagodes's Avatar
 
Join Date: Nov 2013
Location: Florida
Posts: 9
Drives: Touring Roadster
Rep Power: 11
Dramagodes is on a distinguished road
Default

Thought I'd update. The fix for the top hitting the toneau cover is still working. So far so good. The dealership will fix the paint chips it caused next oil change under warranty. They wanted to fix that sooner, but I wanted to make sure that the problem was resolved before they went through all the trouble.
Dramagodes is offline   Reply With Quote
Old 12-20-2019, 05:02 PM   #82 (permalink)
A True Z Fanatic
 
Spoiler's Avatar
 
Join Date: Jun 2015
Location: Central Florida
Age: 64
Posts: 8,409
Drives: 21 Supra -Blk/Red
Rep Power: 2684379
Spoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond reputeSpoiler has a reputation beyond repute
Default

Quote:
Originally Posted by Dramagodes View Post
Thought I'd update. The fix for the top hitting the toneau cover is still working. So far so good. The dealership will fix the paint chips it caused next oil change under warranty. They wanted to fix that sooner, but I wanted to make sure that the problem was resolved before they went through all the trouble.
Good to hear. Thanks for the update
__________________
I SUPPORT HOES WITH SUPPORT HOSE
Spoiler is offline   Reply With Quote
Old 01-11-2020, 07:11 PM   #83 (permalink)
Base Member
 
Join Date: Mar 2017
Location: Los Angeles, CA
Posts: 42
Drives: 10 370 RoadsterPW M6
Rep Power: 8
TJM370ZR is on a distinguished road
Default

I already got a lawyer (and won via settlement out of court). Was super easy and required no effort/money on my end other than sending over a few documents as requested by the lemon law attorney.

I no longer have the vehicle but would absolutely retain counsel (if still under warranty when issue started occurring).
vman12 likes this.
TJM370ZR is offline   Reply With Quote
Old 01-16-2020, 05:19 PM   #84 (permalink)
Base Member
 
Join Date: Dec 2018
Location: OH
Posts: 88
Drives: '14 370z roadster M6
Rep Power: 1064
vman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond repute
Default

Quote:
Originally Posted by TJM370ZR View Post
I already got a lawyer (and won via settlement out of court). Was super easy and required no effort/money on my end other than sending over a few documents as requested by the lemon law attorney.

I no longer have the vehicle but would absolutely retain counsel (if still under warranty when issue started occurring).
TJM370ZR would that work for anyone, or only those living in states where lemon laws apply?

Sent from my Nexus 6P using Tapatalk
vman12 is offline   Reply With Quote
Old 01-18-2020, 07:58 AM   #85 (permalink)
A True Z Fanatic
 
bunk's Avatar
 
Join Date: Mar 2018
Location: Southern California
Posts: 4,077
Drives: 2010 370z Roadster
Rep Power: 2684369
bunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond repute
Default

Quote:
Originally Posted by TJM370ZR View Post
I already got a lawyer (and won via settlement out of court). Was super easy and required no effort/money on my end other than sending over a few documents as requested by the lemon law attorney.

I no longer have the vehicle but would absolutely retain counsel (if still under warranty when issue started occurring).
Can you shoot me over the details of your lawyer? Im in OC. Thanks!
__________________
-Drop in K&N Filter -Invidia Gemini CBE -Z1 Oil Cooler -Swift Springs - EcuTek -Forgestar F14 -SPL Camber Links -Akebono BBK Upgrade -Z1 Premium SS Lines -SPL Diff Bushings -SPL FUCAs - BellRaceworks Diff Brace
bunk is offline   Reply With Quote
Old 01-18-2020, 10:27 AM   #86 (permalink)
wik
Base Member
 
Join Date: Jun 2019
Location: SoCal
Posts: 1
Drives: 2019 370Z cabriolet
Rep Power: 5
wik is on a distinguished road
Default

After following this thread since I purchased my 2019 in May new in Oceanside of last year, today the board administrators FINALLY VALIDATED my email so I can post. After many months of increasing frustration with the convertible, the new "dealer fix" was finally performed last December at my local dealer in Palm Springs Took four days, as the TSB was evidently being revised while mine was in the shop, but it has worked perfectly to this day. All at no cost to me, of course, and a loaner for the four days. Now up to just over 10,000 miles and loving the car. It replaced a 2018 Mx-5 which was totaled on the interstate between here and LA at 6 am when I hit a bale of hay. My last five cars have been sticks, and I wanted a decent automatic (not a CVT) since my work takes me into mind-numbing downtown LA traffic at least every other week.
vman12 likes this.
wik is offline   Reply With Quote
Old 01-20-2020, 01:29 PM   #87 (permalink)
Base Member
 
Join Date: Jan 2020
Location: Del Mar, CA
Posts: 3
Drives: 2016 Nissan 370Z
Rep Power: 5
hjkarten is on a distinguished road
Default Parts availability of Bungees for 5th bow

Quote:
Originally Posted by wik View Post
After following this thread since I purchased my 2019 in May new in Oceanside of last year, today the board administrators FINALLY VALIDATED my email so I can post. After many months of increasing frustration with the convertible, the new "dealer fix" was finally performed last December at my local dealer in Palm Springs Took four days, as the TSB was evidently being revised while mine was in the shop, but it has worked perfectly to this day. All at no cost to me, of course, and a loaner for the four days. Now up to just over 10,000 miles and loving the car. It replaced a 2018 Mx-5 which was totaled on the interstate between here and LA at 6 am when I hit a bale of hay. My last five cars have been sticks, and I wanted a decent automatic (not a CVT) since my work takes me into mind-numbing downtown LA traffic at least every other week.
January 20, 2020
I purchased a 2016 370Z roadster at Mossy Nissan as a Certified Used car with 24,000 miles. Purchased on December 18, 2019. I noticed that the top was noisy and "clunky" when opening/closing. They checked it and said it was OK. I was out of town for a few weeks and didn't use the car. Upon returning, I noticed that the passenger door window didn't properly lower when opening the door. Complained to the sales people who sold me the car. They said that it would be taken care of under the certified car program. Brought car in 12 days ago. Still waiting for new bungees and gasket for the top. What gives with the service parts supply chain?
vman12 likes this.
hjkarten is offline   Reply With Quote
Old 01-20-2020, 01:34 PM   #88 (permalink)
A True Z Fanatic
 
bunk's Avatar
 
Join Date: Mar 2018
Location: Southern California
Posts: 4,077
Drives: 2010 370z Roadster
Rep Power: 2684369
bunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond reputebunk has a reputation beyond repute
Default

Quote:
Originally Posted by hjkarten View Post
January 20, 2020
I purchased a 2016 370Z roadster at Mossy Nissan as a Certified Used car with 24,000 miles. Purchased on December 18, 2019. I noticed that the top was noisy and "clunky" when opening/closing. They checked it and said it was OK. I was out of town for a few weeks and didn't use the car. Upon returning, I noticed that the passenger door window didn't properly lower when opening the door. Complained to the sales people who sold me the car. They said that it would be taken care of under the certified car program. Brought car in 12 days ago. Still waiting for new bungees and gasket for the top. What gives with the service parts supply chain?
Clunky is par for these tops. For the window issue look up window reset. It's a 1 minute fix
vman12 likes this.
__________________
-Drop in K&N Filter -Invidia Gemini CBE -Z1 Oil Cooler -Swift Springs - EcuTek -Forgestar F14 -SPL Camber Links -Akebono BBK Upgrade -Z1 Premium SS Lines -SPL Diff Bushings -SPL FUCAs - BellRaceworks Diff Brace
bunk is offline   Reply With Quote
Old 01-25-2020, 06:55 PM   #89 (permalink)
Base Member
 
Join Date: Dec 2018
Location: OH
Posts: 88
Drives: '14 370z roadster M6
Rep Power: 1064
vman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond reputevman12 has a reputation beyond repute
Default

I noticed that nissan posted the name/number of the new fifth bow technical service bulletin (TSB). I looked in CarMD and Alldata but didn't see it posted. Would be interesting to see the details of the bulletin, especially since it sounds like it is 30 pages long.

SB 2010-19 370Z Convertible Top Rubs on Storage Lid when Opening Closing
Summary of NTB19061:
IF YOU CONFIRM
The convertible soft top rubs on the storage lid when opening or closing.
ACTION
Install the 5th bow bungee kit.
* See page 30 for a complete list of what is included in the 5th bow bungee
kit.
Please see this bulletin for further details.
https://www.nissan-techinfo.com/TSB/...l/nmIndex.aspx


TSB #NTB19-061
NHTSA ID #10164659
AUGUST 01 2019
Additional Info:
How to Fix
Summary: 2010-2019 370Z; CONVERTIBLE SOFT TOP RUBS ON STORAGE LID WHEN OPENING/CLOSING IF YOU CONFIRM The convertible soft top rubs on the storage lid when opening or closing. ACTION Install the 5th bow bungee kit. ￷ See page 30 for a comp
https://www.carcomplaints.com/Nissan/370Z/2019/tsbs/
bunk likes this.
vman12 is offline   Reply With Quote
Old 01-26-2020, 08:08 AM   #90 (permalink)
Enthusiast Member
 
LennyK's Avatar
 
Join Date: May 2015
Location: Mountain Top
Posts: 268
Drives: 370Z Roadster 2010
Rep Power: 207
LennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond reputeLennyK has a reputation beyond repute
Default

Quote:
Originally Posted by vman12 View Post
I noticed that nissan posted the name/number of the new fifth bow technical service bulletin (TSB). I looked in CarMD and Alldata but didn't see it posted. Would be interesting to see the details of the bulletin, especially since it sounds like it is 30 pages long.

SB 2010-19 370Z Convertible Top Rubs on Storage Lid when Opening Closing
Summary of NTB19061:
IF YOU CONFIRM
The convertible soft top rubs on the storage lid when opening or closing.
ACTION
Install the 5th bow bungee kit.
* See page 30 for a complete list of what is included in the 5th bow bungee
kit.
Please see this bulletin for further details.
https://www.nissan-techinfo.com/TSB/...l/nmIndex.aspx


TSB #NTB19-061
NHTSA ID #10164659
AUGUST 01 2019
Additional Info:
How to Fix
Summary: 2010-2019 370Z; CONVERTIBLE SOFT TOP RUBS ON STORAGE LID WHEN OPENING/CLOSING IF YOU CONFIRM The convertible soft top rubs on the storage lid when opening or closing. ACTION Install the 5th bow bungee kit. ￷ See page 30 for a comp
https://www.carcomplaints.com/Nissan/370Z/2019/tsbs/
After ALL These Years & Complaints Thanks For The Info!
__________________
* ROADSTER * TOURING * 2010 * PLATINUM * GRAPHITE *
* Z * NISSAN * 370Z * NISSAN * Z *
LennyK is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
13 370z Roadster with multiple top problems dpfirst50 New Forum Member 3 05-09-2020 10:43 PM
2011 Roadster with start problems. tranzloop Engine & Drivetrain 3 11-14-2018 02:44 AM
Any advice dealing with Nissan corporate? Speedy10 Nissan 370Z General Discussions 9 08-14-2013 09:51 PM
370Z roadster problems ejs New 370Z Owner 0 11-26-2011 05:45 PM
Are your Roadster doors a little hard to open? Rasengan Nissan 370Z Roadster (Convertible) 17 03-19-2010 06:14 PM


All times are GMT -5. The time now is 04:20 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2