Originally Posted by BoilardZ (Post 3814946)

For what it's worth:

I've had the "fifth bow rubbing" issue since day 1 of my 2017 touring roadster. I did have the dealer replace the bungees within the first couple of months, and it "fixed" the problem for like 3 times of opening the top. Then the top starting hitting the tonneau cover again. I have tried the adjustments described in the manual, but the problem persists. I finally gave up, and just live with the extra noise and clunkiness.

As you'll see from searching this forum, it's a very, very common problem, and most dealerships have so little experience with the roadster that they really lack the skills to work on the top mechanism.

I hope your dealer is correct in claiming that Nissan engineers are designing a fix, but I wouldn't hold my breath. The earlier "fix" of new bungees certainly hasn't helped, in my experience.

Originally Posted by BoilardZ (Post 3814973)

That's a good point. I may take the car in again, and have them change out the bungees again. At least then if the roof fails, I have a record of having brought the issue to their attention more than once.

Originally Posted by TJM370ZR (Post 3818613)

Hi Rodd- I can confirm that my vehicle has been in the dealer multiple times to follow the exact procedure outlined in NTB14-063. Your results may vary but this had absolutely no positive impact in fixing my issues. I also tried adjusting the "coupling nuts" outlined in figure 3 to confirm that they were in the "fully tightened position" and they were. Despite this, the bungees are still too loose which appears to cause the impact between 5th bow and deck lid. I have called a few local top specialists and they all seem to be in agreement that Nissan uses a very cheap bungee strap and that an aftermarket replacement would fix this issue at minimal cost. Putting the Nissan bungee straps in as a replacement would be a complete waste of time and $$$

Originally Posted by vman12 (Post 3816656)

My dealer mechanic told me he followed the tsb bulleting moved the lid as far back as possible and put new bungee cords in, and it only worked for a few times. After which he contacted nissan engineers. waiting till this spring to take it back in. What's worse after he moved the lid back i started getting rattling noises (metal against metal - lock against - striker) from the lid locking system. But the lid was still hitting the roof. he moved the lid forward again to at least get the rattling noise out.

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Originally Posted by HEFFAE (Post 3818991)

Are you all ready to SCREAM yet!!!! A few facts to contribute - purchased a mint 2016 in 2018 with a few months of warranty left and took it to a dealer in Indianapolis for all the above issues. they had it 48-days straight attempting to fix. To sum your experiences up, they've had it 68 days total in the shop after 8 trips and a new top, etc.

It's been in storage with the same lip service that, "we are working on a fix". I've asked twice for them to buy it back, (declined) and I can't sell it in the current condition. In the meanwhile, we are all paying a high insurance premium for a go-cart sedan convertible - I will keep you all posted too.