problems with evo r motorsports
 

Hi guys,
Anyone ever try and order parts for their car from Jay . Guy from evo r.net ? I ordered cf aideblades and he sent me the wrong sides ( two driver) and now I can't even get a hold of this guy. The number he has listed never gets answered and I tried emailing him serveral times. Help soneone!

That sucks. He seems to space out sometimes, but eventually responds. You could try sending him a PM or just give him more time to respond back...I wouldn't know what else to try. Write a letter, lol?

Thanks.
I'm getting irritated at the lack of service. Especially when hes getting my hard earned money.

evo-r is known for having a pretty bad customer service. just keep pming them. eventually they will respond.

I've had the same experience with the lack of response from Jay, so I didn't send him any payments. And just waited for the Z-store to get the parts from them. (Usually at a cheaper price anyway)

Yep, par for the course. Hope things work out for you.

Thanks for all the replies guys,

I went through a pay pal to get my money back. I don't recommend anyone to order from this guy, personal exp I couldn't even get a reply to an email to change the mistake he did. he lost me as a customer that's for sure. Basic customer services isn't even there, couldn't reply a voicemail , never answered phone. Very very bad exp with this seller I hope nobody goes through this bulls **** .

This was my experience as well.

Too bad these manufacturers have poor customer service. I'm going through another issue with a company who sells replic Amuse kits. This other company has better communication, but the issue has been dragging on for over a month without a clear solution. :shakes head:

Rather than going through him you should instead go through the Z store since they stock his stuff and will not take your money if the item is not in stock:

Motorsport! 370Z Exterior - The Z Store, Nissan-Datsun 240Z-260Z-280Z-280ZX-300ZX(Z31/Z32)-350Z-370Z Parts

EVO-R will take your money even if an item is not in stock and the responsibility is on you to follow-up with him to ensure that your order is fulfilled

Its hard to follow up when this guy doesn't answer his phone or reply emails, funny thing is I had my friend email him about a product and what do you know, a reply in minutes.

What a poor excuse for customer service this guy runs. I just recommend other people stay away from this guy, he is the worst I have ever been through as far as customer service.

This approach is a problem as well the problem is the z store gets the stuff from him. So when I called and asked if they had the side blades in stock this is what they said " our vendor is very hard to get a hold of, and we never háve a set date for shipments to us. We can't really tell you when we will have them available "

This guy is a joke. I googled his name and a bunch of other forums came up with similar issues with other members.

Yup, Z-Store kept telling me the exact same thing regarding the diffuser...eventually they did get it in stock, and sent me an email to confirm.

Thanks I will def do that