Marazzi Nissan Naples LIES
 

I was in the process of purchasing a car from John Marazzi Nissan in Naples Florida over the past week. Over a series of emails they communicated to me that they had the exact car I wanted sitting on their lot, it was a 2010 black 370z coupe automatic with sports package and Nav. I ended up putting a deposit down right when I heard that they had the exact car I was looking for.

The next day they call me back and say things have changed and they wont be able to get the car until July! Which is about how long it takes to order it. Im pretty outraged at this, after offering no apologies I demanded my deposit back. Now Im in the search once again for the car, I had a feeling they never had it on their lot to begin with.

So end result dont go with John Marazzi Nissan in Florida unless your prepared to be lied to and ripped off.

Sorry to hear that. Have you tried any of our sponsored nissan dealers to see if they can help?

Yes they do.
I had a car deal done at invoice then they added a $600 dealer fee.
I broke the deal, they wouldn't budge saying every dealer has a dealer fee.
I said lower your price by $600 bucks and then add a fee if you want.
I bought my car at Nissan of Brandon and price was beat with extras, tint and lit kicks.

skip salesman and deal directly with GM.

Check out Sutherlin Nissan in Fort Myers. Marazzi is a joke.

I bought my Z from Marazzi Nissan. I'm happy with the final outcome but I can't say I'm happy with the process it took to get there. Fortunately I ended up dealing with the GM directly so I skipped most of the salesman's BS, it helped that I had Sutherlin Nissan on the phone countering their offer.

Anyway, good luck!

Went to Marazzi to look at a Murano for the wife. Salesman was a douche. I have a G coupe now, but will probably getting a Z for my next ride. I wont be going to back to Marazzi for it.

Wow looks like this isnt the first time there has been problems with this dealership. Im going to look at Sutherlin next I never knew it would be so hard to find a car in my life it is like no one has anything in their inventory.

I have tried one of the sponsored dealers here and they said they would have nothing for a couple of months.

Nolan, you need to go to Ft.myers Nissan, I know the GM & he's a super nice guy. Marazzi Nissan is full of money hungry jerk-offs, IMO of course ;) I have also experenced their lies & poor business manner. If you need help finding that car, I could mention to him what your looking for & help you find it quicker, I would not mind.

Im going to give sutherlin nissan in fort myers a call today and see what they can get for me. The rarity of the car I want is pretty ridiculous, every place I call says they dont have it but can get for a additional 1000 and they barely knock anything off the msrp.

There is also a Black 370Z (used) at the BMW dealer of Naples that you might wanna check out.

The Z at the BMW dealership is an automatic.

http://www.germainbmw.com/search-all-used

Sry man, didn't know it was an auto, was just trying to help.

You did help, he is looking for an Automatic.

yea skip the salesman just go straight to the manager. I went in and told him exactly what i wanted (black/persimmon/touring/sport/nav/kickplates/splashguards,mats) he said 'what were you looking to spend. i said 37500 (invoice 2010) and no dealer fee's etc. he wrote it down on the purchase order and i put my deposit down. no haggling.

-Jeff

$37500 is kinda alot for a touring 370Z, you could prob talk them down to $35000. Good luck with your purchase Jeff.

Which dealer did you go to??? :confused:

I got mine there and it was my BEST dealer experience.

I sent emails to 10 dealers within 50 miles. Most responses were takers, a few counter-offers, and one no answer. I spoke to the takers over the phone and visited them all. I got the usual bs - some said they had the car and didn't, one sold "my" car as we were negotiating. The one I ended up going with "ordered" the car. Turns out they were just killing time to do a trade. When they found a car, they tried to hit me with a towing fee. I didn't like that fee or the fact that they lied to me.

I extended my range and found John Marazzi Nissan. I dealt with Jason, can't remember his last name. My offer was slightly under invoice and he accepted (I pitched my offer OTD, all fees included). I spoke to him over the phone and made it clear I'd be driving almost 2 hours and explained the crap I went through with the other 10 dealers and he made me feel confident the deal was legit. When I got there and saw the invoice and breakdown, there was a typo and it was about $100 less than what we agreed on the email and they honored it. I inspected the car, sipped some coffee. The deal, literally, took a few minutes. They threw in the splash guards, floor/trunk mats, and illuminated sills at no charge (the price was under invoice for a configuration without these options).

I'm sorry to hear about your experience. You probably dealt with the wrong guy. I don't know, but dealer fees are pretty standard - I would've gotten clarification. Good luck finding your car.

You think 35000 is a good price? that seems really cheap with the sports package and nav.

I haven't gotten a quote for less then 38500 so I guess its time to start negotiating.

35k otd? that seems unlikely for a '10 auto sport/nav. PM lou fusz, he was very helpful letting me know what definitely wasn't doable for a dealer.

One of the negatives of car ownership..... negative dealerships.All i can say is keep your eyes on "Z" prize.Good luck.

Well think of it like this, my 2009 base Z (manual) with sports package was priced around $34000, I talked them down & got a deal of about $29000-30000 with the light up door sills & free oil change/tires for life. It all depends on what dealer you go to, marazzi gave us a shitty deal & didn't want to budge intill after we recieved our super deal at ft.myers Nissan. Then they wanted us to come back & said they would match whatever ft. Myers Nissan was offering after the fact. If marazzi would have just gave me that deal in the first place, I would have bought the car from them, but they had to be a bunch of lying snakes & pull that BS. I live in Naples, but still go to Ft.myers Nissan, because I get such better service there, I know most of the people there & and they treat me like family. If I have to go to marazzi, I get such shitty service almost as if they know I didn't buy the car from them and they hold it against me. It just makes me sick & 1 other thing: is it me or does "Frankie G" look like the biggest doucher in the world? :superghey:

Whenever they ask "How much you looking to spend?", never ever ever give them a number. Just tell them to give you the best price they can, out the door, and go from there.

^ Or say "$1 Bob"....that one works everytime ;)

I was after invoice price and i got it. we had just come from another dealer who wouldn't go below 37800, so i knew what i was working with. I didn't expect to get below invoice on a 2010 special order. I wasnt about to go haggling over 100-200 dollars below invoice.

Yes i know you should let them speak first, but i knew all the numbers and figures and i bought my last car through them and my parents bought their infiniti's through their sister dealership.

thanks

btw its touring/ sport /nav. 35,000=good price for touring/nav. Invoice on sport package is 2800, so from your number i paid below invoice for my sport package assuming a 35000 is good for a touring. 37500 for touring alone would be real bad.

i believe 37495 was invoice for my car as i ordered it, i paid 5 dollars over that. i think i did ok, or am i missing something?

I think he's saying that if they took your first offer without batting an eyelash, you could have done better. Doesn't matter though...if you're happy with the price you paid, then congrats!

I paid $35K for my 2009 Sport/Touring (no Nav) in November. I believe Z sales are very very low in this economy. You could have done better, imo, maybe $36K but it really comes down to the inventory/availability in your area.

We have dealt with John Marrazzi nissan and had a nice easy experience. Our friend from High school works there. So that prob. helped out. It was a used car(volvo s60R for her).

Sorry to hear this OP.

Chris

Now I must promote :o I see a lot of Naples users. June 5-6th we(sfzcc.com) will be having a BBQ in Estero. Check out southeast section for details. I am sorry OP :o

your 370Z order
 

I am very sorry for any misunderstanding regarding the 370z inquiry you made. I have personally reviewed the entire email thread and I want to make you a happy 370z owner. Since the car has to be ordered, I will reduce our final price $1500 below the price we quoted you to compensate for the wait. As you know we also include a nationwide lifetime warranty with your purchase. I want happy customers and I apologize for the confusion and aggravation. You can contact me personally to confirm.

Sincerely,
John Marazzi
John Marazzi Nissan
john@marazzinissan.com

Dealer Reviews for John Marazzi Nissan | Naples | Fort Myers | Customer Testimonials | New and Used Nissan Cars and Trucks | Florida

Thank You Mr. Marazzi for the offer, I will be in contact if I can somehow manage transportation since my house in Naples is not a full time home.

I was just aggravated by the situation and to make it worse I called yesterday off of a different phone asked for the same vehicle and they assured me it would be there in 2 days if I wanted it, just like last time.

I greatly appreciate you coming on here and apologizing it goes a long way towards customer service so thank you.