i think he too waz being sarcastic. :icon17:

I guess he's not on the iggy list :tup:

who said he wasnt? :stirthepot: :rofl2:

So, no news from AAM.

Their return policy does not mention that shipping charges are not refundable, unless you refuse the shipment. Already saved it as a PDF too, just in case they decide to try pulling a fast one. :driving:

Lol. No one can help the op other than sympathize with the op or as some did, defend AAM. None of us had any meaningful influence other than Trips who chimed in to help. The rest us........useless data.

So true :icon17:

Well the intention of this post was to warn others about this experience and hopefully make them aware of their shortcomings.

so you got the refund, minus shipping right?
did you get to keep the tips???

Correct - I received the $479.00 cost of the short tails back, but AAM did not refund the shipping costs which I paid. They shipped defective (imperfect and not what I ordered) parts and that's why I expect a refund on the shipping costs.

No - I did not keep anything. I shipped everything back to them.

i'm just curious here.............

so you got bad parts, got new parts free of cost, only loss was shipping thus far?

is this correct?

The new parts weren't the correct parts though...

From what I read, yes and no, he did receive a new part but it was not the correct dimension.....so he had 3 short tails but one that was correct (?) he send them all back for a refund which he got except for the shipping to them.

If I'm wrong I apologize and do please correct

ok so either get them to ship new correct parts or eat your $12 shipping and move on.

if you own a Z and are buying $500 parts you shouldn't be complaining over $12 or whatever your shipping is since the OP doesnt have a location listed. you got the big money back and you're bashing a company over $12. thats their cost to hear the OPs bitching i would assume.

:facepalm:

i swear some of the people are here who complain about $2 but own Z's. i didn't know car payments could be made with welfare access cards.

:wtf2:

My understanding now is that you have no parts and full refund(-shipping).
AAM tried to resend new parts, which were incorrect. They paid send more, paid for the shipping to send back....
Im going to assume that they were going to resend 2 more matching short tails and with you being upset over the first 3, u declined the offer, hence you don't get the shipping cost???

Make sense??

My personal opinion.....
AAM did more than they even had too. That's going the extra mile to please a single.customer. Sometimes things simply don't work out. I don't believe you should be so harsh towards AAM:tiphat: