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-   -   Mechanical key wouldn't unlock door (http://www.the370z.com/nissan-370z-general-discussions/93930-mechanical-key-wouldnt-unlock-door.html)

Ed_Collins 07-15-2014 12:53 PM

Mechanical key wouldn't unlock door
 
Greetings,

I took my Toyota Celica to work this morning, instead of my Z, because I'm picking up a few passengers on the way home.

For this reason I didn't have my Z's Intelligent key with me - I left it inside my house. I DID have my Z's mechanical key with me, because I always carry that around separately, on my key ring.

Just before I got in my Celica, I realized my wallet was still in my Z. So I went into the garage to get it, again without the Intelligent Key nearby. I hadn't yet ever done so (new owner here), but from what I read I thought I could unlock the Z with just the mechanical key.

However, I couldn't do so. The door wouldn't unlock. After inserting the mechanical key in the driver's side door handle, it wouldn't turn to the right. It WOULD turn to the left, and I could hear a click as if the doors were locking, but nothing was happening when I tried to turn it to the right. It didn't seem to want to turn in that direction. The doors remained locked.

What was I doing wrong?

I was already late and so I didn't even bother going back in my house to get the Intelligent Key to unlock the car. I figured I'd be okay for one day without my wallet.

When I get home I'll play around with it some more, but in the meantime, is there anything specifically I should try?

Thanks in advance.

da mayor 07-15-2014 01:03 PM

did you purchase your car used? there are instances wehere a dealer would just program a different keyfob and not even cut the key, just saying from experience

Ed_Collins 07-15-2014 01:11 PM

Quote:

Originally Posted by da mayor (Post 2896587)
did you purchase your car used? there are instances wehere a dealer would just program a different keyfob and not even cut the key, just saying from experience

Yes, I purchased it used.

axmea? 07-15-2014 01:14 PM

Quote:

Originally Posted by da mayor (Post 2896587)
did you purchase your car used? there are instances wehere a dealer would just program a different keyfob and not even cut the key, just saying from experience

Excellent point!

Mt Tam I am 07-15-2014 01:41 PM

Quote:

Originally Posted by da mayor (Post 2896587)
did you purchase your car used? there are instances wehere a dealer would just program a different keyfob and not even cut the key, just saying from experience

Great point

Zbrah 07-15-2014 01:49 PM

Extremely good point!

Minsu 07-15-2014 02:04 PM

im gonna add to the "great point" wagon...
here goes...
Excellent Point!

JARblue 07-15-2014 02:19 PM

Quote:

Originally Posted by da mayor (Post 2896587)
did you purchase your car used? there are instances wehere a dealer would just program a different keyfob and not even cut the key, just saying from experience

This definitely sounds like a logical starting point.

Ed_Collins 07-15-2014 03:18 PM

Quote:

Originally Posted by Andrew@NuGen Auto (Post 2896770)
Lol, but the wrong key wouldn't allow you to lock the door either.

OP, try jiggling the key, or pulling it up or down while turning

It definitely sounded like it was "re-locking" itself, if that's a word, when I turned it to the left.

Yea, when I get home I'm going to jiggle it and also use just a bit more force in turning it than what I probably initially used.

If the passenger door has a keyhole (I can't remember if it does or not!) I'll also try to unlock it via that door.

If I still can't open it, I suppose I'll just take it back to the dealership I bought it from and ask them if they can help.

Thanks for the replies. I thought maybe I was missing something easy.

JARblue 07-15-2014 03:21 PM

Quote:

Originally Posted by Ed_Collins (Post 2896807)
It definitely sounded like it was "re-locking" itself, if that's a word, when I turned it to the left.

Yea, when I get home I'm going to jiggle it and also use just a bit more force in turning it than what I probably initially used.

If the passenger door has a keyhole (I can't remember if it does or not!) I'll also try to unlock it via that door.

If I still can't open it, I suppose I'll just take it back to the dealership I bought it from and ask them if they can help.

Thanks for the replies. I thought maybe I was missing something easy.

If it was actually locking, that is very weird and definitely calls for a trip to the dealer. Even if it isn't working at all, I would take it to your dealer. They shouldn't balk at providing you a working key, but if they do just tell them when you purchase a vehicle, you expect to be able to enter the car even if the key fob battery dies.

The passenger side does not have a keyhole.

Minhtin 07-16-2014 08:28 PM

Did you get jiggly with it? Now I'm tempted to go and try the mechanical key.

Limeybastard 07-16-2014 11:14 PM

Quote:

Originally Posted by Minhtin (Post 2898434)
Did you get jiggly with it? Now I'm tempted to go and try the mechanical key.


Yep all good, even the windows go UP using the key.

jcosta79 07-17-2014 12:09 AM

Try it with the key fob nearby and see what happens.

Ed_Collins 07-26-2014 12:17 PM

Update: I took it back to the dealership where I bought it (a Mitsubishi Dealership) and they confirmed something is definitely wrong. They also played with it and jiggled it and sprayed the inside of the lock with a lubricant, all to no avail.

But they didn't do any more than this. They said if they got in there and attempted to fix it, it would possibly void the warranty. They said it's still under the new car warranty and that I should take it to a Nissan Dealer. So I made an appointment (which hasn't been confirmed yet) to do this next week.

Jcosta: Yea, I tried that to and the key just won't turn to the right. Something inside the lock is definitely preventing the key from turning in that direction.

Trips 07-26-2014 12:42 PM

Does the mechanical key lock the glove box? If it does then yes the warranty should cover the issue with the door lock.

If it doesn't? What I think happened is that car was traded in from someone who changed out the handle for whatever reason and didn't exchange the lock since they primarily used the fob.

If this is the issue? You would have to pay for either replacement the door lock and glovebox or just having the right key made for both.

EDIT: read your original post more closely and it should be a warranty issue.


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