Ups damaged product question

Originally Posted by mag_black

I've filed with UPS and Fedex. UPS will inspect the packaging and item/s. In my case, a computer case. It was deemed damaged and I got the money and the case. It was fairly easy. Fedex on the other hand was a complete mess. Took about a month because they sent my shipment to some unknown address instead of to the warehouse for inspection. I later found out that I could've sent pics instead of scheduling a return damage inspection pickup. They we're rude as hell too.


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