Nissan 370Z Forum - Dealership wants to repaint my new Z cause of scratches ???

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- - Dealership wants to repaint my new Z cause of scratches ??? (http://www.the370z.com/nissan-370z-general-discussions/73269-dealership-wants-repaint-my-new-z-cause-scratches.html)

Quote:

Originally Posted by cossie1600 (Post 2381465)

I am painting the roof deck lid and rear bumper and it is 4500

roof and rear hatch, bumper should only be $500-$1000, my rear hatch was repainted for only a $250 charge to the dealer, at their cost, $4500 is robbery.

Quote:

Originally Posted by gsxr750 (Post 2382522)

Immediately call Nissan consumer affairs and get them involved in the situation, basically you were delivered a damaged car right from the start and you should get Nissan to take the car back as a buy back or get a new one..

The car should have never been delivered to you in that state.

I had a paint defect that the dealer kept playing games on and Nissan consumer affairs got results in about 5 days.

Bottom line is that if they repaint the car it needs to remove all the exterior windows , and trim , lights grills removed to paint it properly, otherwise you will have paint transition lines all over the body of the car.

If you allow them to paint the car it will never be the same. my sister had the same problem as you on an old Pontiac in the 80's and the dealer repainted the whole car due to a problem matching the color, after painting it you could see paint on all the trim , windows , moldings and even areas where they painted over dirt.

Bottom line use the lemon law in your state if available , file case with your state attorney generals office, contact Nissan consumer affairs, and possibly a lawyer.

Thank You

Quote:

Originally Posted by gsxr750 (Post 2382522)

:iagree:
It really would've been better if you didn't accept delivery, but honestly, I wouldn't want them to paint my brand new car. And it should cost $8-10k to repaint a WHOLE car to do it right and for people to not be able to tell.

Take the doors OFF, take the hatch off, take the hood off, take the plastic door trim pieces off, take the gas cap and bumpers off, maybe even the fenders.

Make sure people like ME cannot tell its been painted due to ANY paint lines and stuff. And if they DO end up repainting it, make sure they let every layer of paint dry, make sure they don't let the car out of the paint booth at all so that there isn't any dust, and have them do a FEW layers of clear

Well I do believe the word 'reasonable' comes into play here. Cars are picked up at all times of day, the light shines differently all day and may hide or show paint defects depending on the angle of light etc...

I had issues with A Spec-V I bought in 2002 and corporate switched me to a new dealership which then had to install a 6 cd changer, moon roof deflector, and repair paint due to a horrible experience with a local dealership which lied to me upon buying the Sentra. They said they had taken the items off to prevent them from being stolen, turns out they were already stolen and they did not disclose it to me.

That being said I was deceived by the dealer and I think you were as well. For all you or we know, they were aware of the damage and knew exactly what they were doing. Even if they didn't it shouldn't excuse the local business (dealer) from righting the wrong. Don't expect too much as they do everything to not help once you leave the lot. The manager at the first dealer in the above mentioned story (Garden City /Major Nissan) told me to go F--- Myself when I demanded resolution.

It may be worth consulting a friend or family member who is a lawyer and let them write a strong letter to the dealership if corporate will not provide a dealership transfer or a satisfactory resolution to your paint issues.

There is no sense in buying a Z if its gonna be delivered with 1000 dollars in paint work needing to be done and a ton of aggravation, this car is to be enjoyed not lamented.

If all else fails destroy them online (the dealer, and nissan if need be) on BBB, yelp, forums and all other places you can find so they lose business at the very least.
good luck