I think I have a case against Nissan - Steering lock fuse
 

First answer me this - Do all 09/10 370z have the steering lock issue?

From what I have read in the forums, it seems that if you do not cut the wire or pull the fuse you are bound to have this issue whether your car has 3k miles or 100+ k miles. Also It seems Obvious that Nissan is aware of the issue otherwise they would have not taken it out on the 11/12/13 370z.

If all 09/10 370z have this issue and Nissan is aware of it (as they should) then why wouldn't they recall their malfunctioning steering lock, as a consumer I understand I should do the research of the vehicle I want to purchase but is it really my responsibility to fix a malfunctioning lock design and installed by Nissan. This is not a ware and tear item, it's not like a tire, or a clutch, or oil, etc. Nissan should take responsibility and fix the steering lock, it should not be the consumers responsibility to manually take the fuse out, or have to risk cutting the wired.

Link for http://www.the370z.com/exterior-inte...se-sticky.html

Recalls are for safety issues only I believe.

Get them R0bdc! lol. I believe 2009- early 2011 have the issue?

What if I was trying to get away from someone and I get in my Z and I GET THE STEERING LOCK FUSE AND MY CAR DOESN'T TURN ON!

That would suck! So yea it's related to safety

There is no problem with the fuse. The problem is with the lock. Pulling the fuse disables the lock.

Thanks for that, they should still fix it on all 09/10 370z if its just a matter of time before it happens to an owner that is not aware of this issue. Those of you who have taken out the fuse or cut the wired are the "lucky" ones I guess.

I havent been up on the whole issue, but I get the Jist of it all.. I have a 2011, so I never bothered to read all the info. My question is, How do we know that Nissan is aware of, and/or admits that it is an issue? was there a TSB put out? just curious..

^^ this

Do all 2009 Z's have the issue? Probabally, but I pulled my fuse first so we will never know with certainty. Obviously I bet on it will fail for sure.

Good luck!

Haha I got shut down by the Regional Specialist, gotta get to the higher up people I guess.

You are right about that dealing with Nissan.......09 to early 11 Maximas and GTR's are having the same issue day after day. I dont know about the rest of the 09+ lineup.

I thought they fixed the issue in mid 2010 builds. Mine was built 6/10. Should I pull my fuse?

And Nissan should have issued a recall. Why they havnt is beyond me..

did you check to see what steering lock you have? If you have Rev A,B,C it could go out. I would pull the fuse or buy the $50 bypass kit

Its been a few cases of early build 11s as well unfortunately.

I will keep you guys updated on the situation. Like I said I was shut down by the Regional Specialist but I guess the supervisor will now be taking sometime to give me a call, they said I should hear from him in 4-8 days now I know that seems insanely long but I feel confident he will call and I will plead my case and hopefully I can actually make a diference.

Good luck!

Thanks, hopefully he can help me out. If not I'm going public on YouTube! Hahaha

just a hint, have you been writing down all that you talked to and what they said, do you have your case number?

All that is important just for record keeping in the future...

you can also email them at nnaconsumeraffairs@nissan-usa.com, if the supervisor does not call with in that time or ask when he will call, reference your case number.

it's a pain, but being persistence about it is huge, also have you mentioned that there responses/actions are being reported here, so they get an idea that it is important.

Last thing, I know it's hard at times, but always be nice/polite when you talk to these folks, I always allocate a dedicated hour, when I talk to anyone about a problem I am having, so they know I will give them all my attention.

just my 2 cents

Thanks for your 2 cents, I am very polite when I speak with them (at least I like to think so). I do have the case number written down, and I know they record the calls so I'm aware of not making anything up (nor would I). thanks for the information I will make sure I will give this guy everything I have. I wonder how high this guy is on the chain of command.

See NTB12-41 for the VIN of affected 2011 370Z's. Other Nissan vehicles were affected as well. See the NissanHelp.com website for a copy of the TSB. 2011 models thru about the middle of the year still incorporated the faulty steering lock assembly if I recall correctly.

I fought this fight with Nissan USA and wrote to a couple magazines including the now dead Nissan Sport.

The problem is that this issue has not been reported by the owners thru the proper channels for Nissan to issue a TSB.

mmmm Ive had my 2010Z for 2 years now. Havent had the issue yet.. I just hope It doesn't happen to me

will this happen to 2012s?

yup you calling isnt gonna do anything except maybe they can help you out. For this to become a recall or a mass fix, every owner will have to call and complain. Or.. there has to be a case where someone gets hurt or injured somehow because the lock failed and thus that will reach the news.

Here's a list of the affected VIN's for 2011 and 2012 370Z Coupes per NTB12-41:

370Z 2011 VIN's after JN1AZ4EH(*)BM 551888 before JN1AZ4EH(*)BM 555448
2012 VIN's after JN1AZ4EH(*)CM 560001 before JN1AZ4EH(*)CM 560470

This would seem to infer that some 2012's have the steering lock installed. I've got and early 2011 with Rev E steering lock. I pulled the fuse.

Is it possible to create a post and have members sign the list? Perhaps with enough "signitures" as well as multiple posts showing this issue Nissan might take more action.

Does anyone actually know what the reprogramming of the BCM listed in the TSB accomplishes? Does it unlock the steering lock permanently or what?

triples has a post in the interior / exterior section. its a sticky at the top.

pass the word along.

This concerns me, for I took it in to Nissan on normal maintenance and they said I was not affected and my vin is 560069

Guess I will have to call Nissan and get some more information on this...

From my understanding it's not necessarily a safety issue... Those get more attention because of the Fight Club formula, which IS true, and the way recalls are coordinated.

"A new car built by my company leaves somewhere traveling at 60MPH, the rear differential locks up...
The car crashes and burns with everyone trapped inside...
Now... Should we initiate a recall?
Take the number of vehicles in the field (A)
Multiply it by the probable rate of failure(B)
Then multiply the result by the average out of court settlement (C) [in our case, cost of replacing the steering lock]
(A) times (B) times (C) equals (X) A*B*C=X
If "X" is LESS than the cost of a recall, we don't do one


Now, everyone pulling their steering locks BEFORE their warranty is up is ruining your stats... That's why mine is firmly in place


And YES I agree, if you have one, it WILL eventually fail... But if you're disabling it, or you drove a lot and didn't buy a warranty or the opposite, you drove your car very little and 3 years came up before it failed, you're falling outside where they care and need to worry about you.


ALSO... You most likely won't be able to start a recall... You might be able to start a class action lawsuit by those who were out of warranty and had to pay out of pocket, but all of a sudden, that number becomes really low... And class action is out of the question....



Best bet... For those who get f'd, call Nissan's Ombudsman... Tell them look, this is BS, it was recalled on the GTR, why not this car, it's EXACTLY the same and this is more a driver's DD car... See what happens
The only reason IMO they DID a recall for the GTR is that it's twice the price, and you don't want to piss customers off who paid 100k for a car

I saw that post. I'm talking about something where we can all sign up. Kind of like a petition for Nissan to fix this. The current post is only for those who have had the problem and it's not even a full list. I'm thinking a petition list in conjunction with every post created so far regarding the issue might be enough for Nissan to do something. Especially if we could coordinate with the GTR and maxima members on their boards.

I hear that Corvettes also have the steering lock issue (an owner posted here recently as he was looking for a Z as a DD) I wonder if its as wide spread as the Z though?

Its crazy how it was one or two guys this summer and then BOOM, everyone right and left

Thanks for the information! Really helps

It's same as the t virus from the umbrella corporation... I am the one hasn't got infected, yet. But don't after me for the cure... Great thread.:tup:

Could it not be argued that the knowledge off the failures is causing people to pull thier fuses? This is now a safety issue since the car no longer has a steering lock.

Good Point! Noted!

I don't get it?

The pulling of a fuse is 100% NOT ok by Nissan... That is DIRECTLY tampering with a "fail safe", even worse if you snip the brown wire...
(now, we all know it doesn't damage anything at all)


And the steering lock isn't a safety feature per se... It's more an anti-theft device...

I love this thread but you are preaching to the choir

:koolaidwall:

I would suggest to moving the discussion to a central thread so folks can chime in on and either get help or let others know they've had a failure since the original intent of this has changed

http://www.the370z.com/exterior-inte...rt-issues.html