Nissan 370Z Forum

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-   -   Need help - Clutch Blown on DB9 after 8k (http://www.the370z.com/nissan-370z-general-discussions/44874-need-help-clutch-blown-db9-after-8k.html)

sboden 11-02-2011 02:49 PM

Again, contact the North American Headquarters and see if they will step in.

Jjaden 11-02-2011 02:52 PM

Quote:

Originally Posted by gurneyeagle (Post 1388075)
Yea, and I wouldn't be whining on an internet forum about replacing the clutch on my Aston Martin either.

I'm calling B.S. on this one.

LOl So I made this up? I guess that might make sense if 8-9 forum members here hadn't met myself and my GF at a 370z meet, that she brought her DB9 to....

It's too bad that you think because someone has money, they're 'whinning' when they are discussing a servicing issue.:ugh2:

phohman 11-02-2011 02:53 PM

Call another shop (aftermarket) for a second quote!

Jjaden 11-02-2011 02:53 PM

Quote:

Originally Posted by red6spd (Post 1388081)
:ohsnap1: You know what this means right??? Pics of her across the hood of each car.

Actually I'm pretty sure Sibze or someone else has posted pics of car and GF on the forums....

I've posted pics of her in a bikini on the "hot wives and GF section'

Feel free to search it up...

Jjaden 11-02-2011 02:54 PM

Quote:

Originally Posted by Pharmacist (Post 1388085)
even that is too much. i'm assuming its just a clutch disc, so it shouldn't be more than 1000 or 2000 at most. and labor should be no more than 1000. really, it shouldn't cost more than 3000 or 4000 at the very most. what is the breakdown of parts and labor cost? and what exactly is being replaced?

I don't know the answer to these questions at this point. I will update with more details when I get specifics and a work estimate.....

Jjaden 11-02-2011 02:57 PM

Quote:

Originally Posted by semtex (Post 1388102)
Has the dealership already taken it apart? If not, how would they know the clutch was damaged by the driver?

Yes, we brought the car into the dealership, and they warned us in advance that they would have to remove the tranny in order to get at the clutch and that if it was found to be normal wear and tear, we would be responsible for the cost.

They have just called us this morning and said that they took pics, forwarded them to Aston, and the reply was that they won't cover the clutch under warranty.

I'm having the pics forwarded to me, and also sending a copy to my mechanic who does regular maintenance on the Aston, and is a certified Ferrari, Porsche, etc.... mechanic...

toxik 11-02-2011 02:57 PM

Quote:

Originally Posted by Jjaden (Post 1388127)
Actually I'm pretty sure Sibze or someone else has posted pics of car and GF on the forums....

I've posted pics of her in a bikini on the "hot wives and GF section'

Feel free to search it up...

i remember now haha

alcheng 11-02-2011 03:02 PM

Quote:

Originally Posted by Jjaden (Post 1388135)
Yes, we brought the car into the dealership, and they warned us in advance that they would have to remove the tranny in order to get at the clutch and that if it was found to be normal wear and tear, we would be responsible for the cost.

They have just called us this morning and said that they took pics, forwarded them to Aston, and the reply was that they won't cover the clutch under warranty.

I'm having the pics forwarded to me, and also sending a copy to my mechanic who does regular maintenance on the Aston, and is a certified Ferrari, Porsche, etc.... mechanic...


Mmmmm, pics of the burnt clutch doesn't do too much I guess, the most important thing is to find out what caused the burnt, driver or faulty part.

again, good luck

HKYStormFront 11-02-2011 03:02 PM

i agree with the above advice, i would contact AMNA's corporate line and try to plead your case there. for the skeptics on the price, the flywheel may be a dual mass flywheel which is not recommended to be resurfaced therefor needing replacement along with the clutch itself and pressure plate. add in some high priced labor hours and i could easily see 8k for a clutch replacement. let us know how to it goes contacting corporate. i think that's probably your only option at this point unless you want to pony up the bucks to tow it to the other dealership (which i'm sure would be stupid expensive)

Rui Z 11-02-2011 03:03 PM

Ya, sounds like a factory defect if it failed before 5,000 miles. Is there another dealership nearby (I doubt it) that you can go to? Doesn't surprise me that a clutch in a $200,000 car would cost alot.

BTW, your gf pic in the girlfriends and wives thread made me:eek2:

Jjaden 11-02-2011 03:10 PM

Ok thanks for all the advice so far guys.

I have CAA so I will probably see if I can have the car towed to my mechanic, even tho it's an hour away :shakes head:

Before I do that I will try and plead my case to corporate and really pressure them to the fact we are loyal Aston customers but if this issue is not resolved properly it will be the last Aston we ever buy.

I mean really, would you buy another 200k car if the clutch blew at 8000km due to no fault of your own and the repair was 8000$?

spitfire9200 11-02-2011 03:26 PM

Quote:

Originally Posted by Jjaden (Post 1388054)
No worries, to each their own. She co-founded a cosmetics (hair care) company which was eventually sold to Estee Lauder....


awesome! my buddy founded a magazine website that he just sold for around a mil. He's 24. Lol

Pharmacist 11-02-2011 03:29 PM

Quote:

Originally Posted by spitfire9200 (Post 1388205)
awesome! my buddy founded a magazine website that he just sold for around a mil. He's 24. Lol

and i wasted 8 years of my life in university :shakes head: i should've just gone on to "find" something and sell it for mega bucks and not have to work a single day ever again.

m4a1mustang 11-02-2011 03:30 PM

Quote:

Originally Posted by Jjaden (Post 1388165)
Ok thanks for all the advice so far guys.

I have CAA so I will probably see if I can have the car towed to my mechanic, even tho it's an hour away :shakes head:

Before I do that I will try and plead my case to corporate and really pressure them to the fact we are loyal Aston customers but if this issue is not resolved properly it will be the last Aston we ever buy.

I mean really, would you buy another 200k car if the clutch blew at 8000km due to no fault of your own and the repair was 8000$?

I'm assuming she has some high level contacts in the biz, so they might want to see to it that her car get serviced under warranty to save themselves the bad publicity.

2011 Nismo#91 11-02-2011 04:04 PM

It's not easy to prove what burns out a clutch early, standard procedure is to say its user error and not covered. Many people with my old car had problems with their clutch early on and the first visit to the dealer would always have the same result, wear and tear not covered. And the next step was to contact the corporate offices and escalate the issue and have them sit on it for awhile. End result was generally over 20K miles not covered under covered but the process takes about a month or so to get your car back.

m4a1mustang 11-02-2011 04:09 PM

If you escalate and make a scene with AMNA you could probably get warranty service.

It's not like we're talking about a clutch issue on a NISSAN or Ford here... AM wants to protect their reputation and chances are their clientele are repeat customers and have enough connections with other high-wealth indivdiuals to do damage to the brand if they are not treaded well.

Burning a clutch out in 5,000 miles is preposterous and they know that. Especially since this is her second Aston. It's not like she's a newb.

2011 Nismo#91 11-02-2011 04:12 PM

Quote:

Originally Posted by m4a1mustang (Post 1388307)
If you escalate and make a scene with AMNA you could probably get warranty service.

It's not like we're talking about a clutch issue on a NISSAN or Ford here... AM wants to protect their reputation and chances are their clientele are repeat customers and have enough connections with other high-wealth indivdiuals to do damage to the brand if they are not treaded well.

My old car was a Hyundai, no manufacturer wants word around that don't honor their warranties.

gbrettin 11-02-2011 04:13 PM

Wow. you are handling it pretty cool. I would tell the dealer to bend over so you can ram the DB9 up their *** by pushing it with the fully functional 911.

8,000km is low. Abused or not.

m4a1mustang 11-02-2011 04:15 PM

The point I was making is that volume sellers usually don't care as much as some of the more botique brands. It's easier for some rich customer to damage AM's reputation than it is for one guy to screw over Hyundai. Granted the good guys will do whatever they can to make sure their customers are treated right all the time, but money definitely talks. :D

Pharmacist 11-02-2011 04:34 PM

Quote:

Originally Posted by m4a1mustang (Post 1388307)
It's not like we're talking about a clutch issue on a NISSAN or Ford here...

Hey hey hey. Hold it son. can't speak about fords (that's your specialty) but my nissan clutch feels as good as new even after 44000 km including over a dozen track events and lots of spirited city driving. And even better, I got to save $160000 compared to that db9. You can buy a heck of a lot of clutches for 160k :p

6MT 11-02-2011 04:35 PM

You should marry that girl.... sounds like she has lots of money.

toxik 11-02-2011 04:51 PM

Quote:

Originally Posted by Pharmacist (Post 1388360)
Hey hey hey. Hold it son. can't speak about fords (that's your specialty) but my nissan clutch feels as good as new even after 44000 km including over a dozen track events and lots of spirited city driving. And even better, I got to save $160000 compared to that db9. You can buy a heck of a lot of clutches for 160k :p

wtf are you talking about, he's simply saying Ford, Nissan, as an entry level, every day car company. Unlike Aston Martin which is a luxury car company.. with a high level clientele and a reputation to maintain.

no one cares about your clutch

6MT 11-02-2011 04:53 PM

ouch!

b1adesofcha0s 11-02-2011 04:54 PM

Quote:

Originally Posted by toxik (Post 1388401)
wtf are you talking about, he's simply saying Ford, Nissan, as an entry level, every day car company. Unlike Aston Martin which is a luxury car company.. with a high level clientele and a reputation to maintain.

no one cares about your clutch

:icon18:

Pharmacist 11-02-2011 05:00 PM

Quote:

Originally Posted by toxik (Post 1388401)
wtf are you talking about, he's simply saying Ford, Nissan, as an entry level, every day car company. Unlike Aston Martin which is a luxury car company.. with a high level clientele and a reputation to maintain.

no one cares about your clutch

:facepalm::iamwithstupid:

some people don't get a joke even if it kicked them in the nuts :shakes head:

toxik 11-02-2011 05:01 PM

Quote:

Originally Posted by Pharmacist (Post 1388431)
:facepalm::iamwithstupid:

some people don't get a joke even if it kicked them in the nuts :shakes head:

some people can't tell a joke even if their nuts depended on it. nice clutch joke dude, everyone loved it. YOU WIN!

cptspeed 11-02-2011 05:02 PM

It seems to me that most high end cars are unreliable. I just don't think I would ever buy a ferrari or lambo or aston. I think the way to go is to buy something with a proven platform such as the corvette or mustang. Mod it for less, drive it more, and not care about the depreciation as much.

6MT 11-02-2011 05:03 PM

Quote:

Originally Posted by cptspeed (Post 1388438)
It seems to me that most high end cars are unreliable. I just don't think I would ever buy a ferrari or lambo or aston. I think the way to go is to buy something with a proven platform such as the corvette or mustang. Mod it for less, drive it more, and not care about the depreciation as much.

Hmm... good idea.... then you will be constantly fixing it. It'll be less expensive, yes... but you'll be fixing it more.:bowrofl:

Pharmacist 11-02-2011 05:03 PM

Quote:

Originally Posted by toxik (Post 1388437)
some people can't tell a joke even if their nuts depended on it. nice clutch joke dude, everyone loved it. YOU WIN!

http://double.facepalm.de/images/facepalm.jpg

toxik 11-02-2011 05:04 PM

lol keep digging that hole buddy, but I just wanna ask you...




















y u mad bro?

KillerBee370 11-02-2011 05:20 PM

Quote:

Originally Posted by Jjaden (Post 1387942)
I am not on any Aston Forums and figured maybe you guys would have enough experience fighting crappy dealers on similar issues to give me some pointers....

When my wifes Porsche blew the engine at 55k miles we had a similar experience. Here's how it went...


1. I'm cruising at around 75 mph down the freeway then.. rumble rumble rumble and on come all the dash lights and the car dies. Me: "Oh snaps... my wife's gonna kill me" (girlfriend at the time)

2. Tow the car to the closest Porsche dealership who inspect the blown engine and say that the warranty was up at 50k. We're on the hook out of pocket for a new (refurbished... gee thanks Porsche) engine!

3. Wife: "Oh hell no... not 5k after warranty is out with only 55k on car!"

4. Wife calls Porsche North America, informs them that they are about to get sued along with the local dealership where she bought the car. (Wifey's a lawyer) ;)

5. Porsche apologizes and says "Oh what? No no no... we will replace the engine at no cost to you. Sorry for any missunderstanding".

So there it is. I don't know what the warranty is like for an AM but I'm sure when you cut through all the BS and start at the top (Aston North America) you will yield some firm results right quick.

A little side note is that Wifey was talking to one of the sales reps at the time at our local dealership who sorta had loose lips and mentioned that the (insert model and year here) had some problems with blowing engines due to (fill in the blank). That bit of info played into her argument with PNA pretty well. Aston may have a similar circumstance.

11Thumper 11-02-2011 05:33 PM

Quote:

Originally Posted by Jjaden (Post 1388061)
Wow, we've had a completely opposite experience. It's quite surprising since there are only 2 official Aston Dealerships in Canada so you would think they would want her to be a return customer....

Maybe since there are only 2 they figure she has no other options so they can treat her as they please...

Yeah, it's very surprising. I can see a Honda dealer getting tired of Civic fanboys blowing their motors with NOS and claiming a factory defect. However, a DB9 coming in with a clutch issue? Are you sure that your lady hasn't been racing on the side for $? :D

alcheng 11-02-2011 05:57 PM

I tried to google 'DB9 clutch' to see if there is any issue of the DB9 clutch but didn't find anything.

You really have to find out the real cause that lead to burning the clutch.

BUT, it will cost you more money since if you bring it to another dealer or mechanic, they will have to open up the transmission and you will have to pay them and you are risking end up getting nothing but just a burnt clutch.

Again, good luck.

I agree with you at one thing though, is to stick with your principle, even you can afford spending $200k+ on a supercar, it doesn't mean you could be ripped off by the dealership.

You can, try KillerBee370's method, get a lawyer, I believe she can afford a very good one.

11Thumper 11-02-2011 06:17 PM

^Actually, KillerBee370 married her. Not sure if that was the least expensive way to retain a lawyer. :D

KillerBee370 11-02-2011 06:44 PM

Quote:

Originally Posted by 11Thumper (Post 1388691)
^Actually, KillerBee370 married her. Not sure if that was the least expensive way to retain a lawyer. :D

:icon18::tup:


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