Nissan 370Z Forum - I am so Fn done with dealer service Dept.

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- - I am so Fn done with dealer service Dept. (http://www.the370z.com/nissan-370z-general-discussions/35120-i-am-so-fn-done-dealer-service-dept.html)

Quote:

Originally Posted by Pharmacist (Post 1065863)

What does driving on a race track have to do with a malfunctioning fuel level sensor?

They just kept accusing me of tracking and auto-x. :shakes head:

Quote:

Originally Posted by BLM (Post 1066000)

Easy there Sensitive Sally. I spoke Spanish to him as I have previously. He is from Guatemala. I am from NJ. I'm a gringo but who doesn't speak spanish nowadays. I came in just before it closed and he rode away on his bicycle. So I didn't see the need to make a big deal of him burning up my clutch. I didn't want to get him into trouble. And since it's a free country (until Obama gives more of it away), I will use whatever identifiers I please. I realize you are in Cali and things are very different there in terms of social norms and people being "laid back". But where I come from we are a little more in your face and don't take nicely to people telling us how to speak :-). PS Caucasians have officially been a minority in California since 2008, so enough with the bleeding heart stuff.

And I've been to this car wash before. They do a fine job cleaning the car. I don't have the kind of time to waste washing my car in my driveway during the week. I had pollen all over the rear windshield and a bird apparently had explosive diarrhea on my rear fender. It had to be done. I wish I had time to kill in my driveway washing my car. I work too much. I wish it was different. I do it when I can when the weather is nice. I'm not going to spite myself by driving around with bird **** on my car just because I dont have the time to wash it myself.

Yeah, Jersey guys like you have it made, what with all that "in-your-face" stuff and what-not. Stereotyping as you do is a great way to go through life without having to think too much, which I think is another huge advantage.

As for the "bleeding heart" comment, that is truly original and I think I will amuse my parole officer with it during our next visit.

BTW: pollen is easy to remove with a car duster and bird crap with quick detailing spray and a microfiber -- just trying to help.

Have a great day and say hello to Snooki the next time you see her. She is your state's best, right?

Not everyone in Jersey is a stereotypical a******.....why does everyone hate jersey so mmuch, was the jersey shore that bad of a representation. Before you go off on your rant about how this is racist or stereotypical I can bet you any amount of money that there has been a moment in your life where you were stereotypical about someone, it's basically instinct.

Quote:

Originally Posted by 370z TT (Post 1066494)

My post was tongue in cheek and directed at BLM. Trust me, there is much more stuff to make fun of here in California than in New Jersey. No offense meant to New Jersey as a whole.

To the OP: Nissan dealerships are no different on this end of the country.

My "Intelligent" BWAAAHAAHAA...excuse me... key system quit working. Owners manual says "car will be impossible to crank. have it towed to dealership."

I call REED NISSAN - where I am a long time customer having bought my 370Z, a 350Z and a pickup there - and tell them I am having the car towed to them.

As my UNDER WARRANTY 370Z is sitting on the flat bed behind me the service manager says they CAN LOOK AT IT IN A WEEK, MAYBE, IF THEY CAN SQUEEZE IT IN.

I ask why so long? he says BECAUSE YOU DID NOT HAVE AN APPOINTMENT.

I apologized for not being clairvoyant and foreseeing the complete f$#king failure of my car.

He shrugs his shoulders.

I call Nissan Consumer affairs within an hour. They cannot believe what I tell them. They say they have a regional manager in Orlando. They say he will call Reed Nissan.

I get a call from Reed Nissan within two hours. Car is ready two days later (the part took two days to arrive).

I eviscerated Reed Nissan on the survey Nissan sent me.

I will never buy from Reed again.

Quote:

Originally Posted by Waizzz (Post 1066240)

FYI it's 45 mins from Los Angeles, but so is everything else. :stirthepot:

Ever been to Fontana? It ain't LA, for sure. And these days you're doing pretty good if you can drive from LA to Fontana in 45 minutes... :)

I wonder how fun the job of a Corporate Nissan employee is, like I can only imagine the amount of calls they get daily from unsatisfied customers calling about being mistreated by a dealership.

Quote:

Originally Posted by 370z TT (Post 1066494)

It's a Jersey thing...he wouldn't understand.

http://37prime.com/news/wp-content/u..._no-jersey.jpg

Quote:

Originally Posted by toxik (Post 1066583)

I wonder how fun the job of a Corporate Nissan employee is, like I can only imagine the amount of calls they get daily from unsatisfied customers calling about being mistreated by a dealership.

I can say that the girl I spoke to at Nissan Consumer affairs was extremely nice and thorough, as were the other two Nissan Consumer Affairs employees that called me back to follow up.

Quote:

Originally Posted by BLM (Post 1066000)

Easy there Sensitive Sally. ... I realize you are in Cali and things are very different there in terms of social norms and people being "laid back". But where I come from we are a little more in your face and don't take nicely to people telling us how to speak :-). PS Caucasians have officially been a minority in California since 2008, so enough with the bleeding heart stuff...

Easy there yourself - talk about stereotyping, jeez. California is a pretty big state, so it's pretty stupid to think that you can categorize all Californians that way. And with all the libs on the East Coast, you're throwing rocks at us? Man, too funny! :gtfo2:

yah, you guys got redwood trees to palm trees... sierra nevada mountains to death valley... it's like the extremes and no middle section. :icon17: hahaha

The problem with dealer service depts is the 80s rip you off mind set. If they actually had quality employees and change their philosophy they could be way more profitable . It's so sad when I see these post. I have experienced bad service and ripoff antics.

Quote:

Originally Posted by kenchan (Post 1066616)

yah, you guys got redwood trees to palm trees... sierra nevada mountains to death valley... it's like the extremes and no middle section. :icon17: hahaha

Nah, it's called "the Grapevine" - goes straight up the the middle of the state (follows Interstate 5), fairly flat, hot as hell in the summer.

Trust me, any weather or terrain you want is in California somewhere... Well, except for hurricanes, typhoons, and glaciers...

i use to live in cali you see... :D