Nissan 370Z Forum
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Nissan 370Z Forum (http://www.the370z.com/)
-   Nissan 370Z General Discussions (http://www.the370z.com/nissan-370z-general-discussions/)
-   -   Dealer Oil Change Gone Bad (http://www.the370z.com/nissan-370z-general-discussions/20771-dealer-oil-change-gone-bad.html)

kenchan 07-09-2010 10:20 AM
i suppose that's okay. i would've wanted a free case of nissan oil filters and crush washers to go along with it. :p

FuszNissan 07-09-2010 10:28 AM
Quote:
Originally Posted by romoore14 (Post 612993)
Finally got connected with the Executive Customer Service lady this afternoon, she was really polite and helpful! They offered me a 7yr./100,000mi coverage on the engine, which I accepted! I'll be recieving the letter in the mail next week! I guess that's pretty good, what do you all think?
That's great!, I believe that will be the best you will get, you might be able to squeeze a maintenance plan out of them too.(free oil changes, and tire rotations for 4 years) But that would be tops.

romoore14 07-09-2010 12:32 PM
Quote:
Originally Posted by Lug (Post 613649)
Seems reasonable for both side to me. If a problem were to manifest itself, it surely would show up before 7 years. I'd still like to see a simple compression test if I were you.
Lug, they did perform a compression test on each cylinder as well as a cylinder leakdown test and from what they showed me (the readings are on the maint. invoice) and to their satisfaction the numbers were good! But just for more "ease of mind" I contacted Nissan N.A. Customer Service and they, I guess for the most part, came through for me w/ this extended (7yr./100k mile) warranty on the engine!

Cmike2780 07-09-2010 01:08 PM
Good to know Nissan doesn't automatically sides with the dealership.

Lug 07-09-2010 01:10 PM
Quote:
Originally Posted by romoore14 (Post 613933)
Lug, they did perform a compression test on each cylinder as well as a cylinder leakdown test and from what they showed me (the readings are on the maint. invoice) and to their satisfaction the numbers were good! But just for more "ease of mind" I contacted Nissan N.A. Customer Service and they, I guess for the most part, came through for me w/ this extended (7yr./100k mile) warranty on the engine!
Sweet. The rings would be my first worry and since the compression tests are good, you a lot less to worry about! :tup:

FuszNissan 07-10-2010 07:06 AM
Quote:
Originally Posted by Cmike2780 (Post 613971)
Good to know Nissan doesn't automatically sides with the dealership.
Yep, they look out for their own name even if the customer is dead wrong. It's the dealer is guilty until proven innocent. But their customer service call centers suck. Especially when you get a hold of Bob in India

370Zsteve 07-10-2010 07:50 AM
Quote:
Originally Posted by romoore14 (Post 612993)
Finally got connected with the Executive Customer Service lady this afternoon, she was really polite and helpful! They offered me a 7yr./100,000mi coverage on the engine, which I accepted! I'll be recieving the letter in the mail next week! I guess that's pretty good, what do you all think?
Beat the snot out of it for the next 5 years! :driving:

Zsteve 07-10-2010 09:04 AM
good to hear, you got a good deal.


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