Nissan 370Z Forum

Nissan 370Z Forum (http://www.the370z.com/)
-   Nissan 370Z General Discussions (http://www.the370z.com/nissan-370z-general-discussions/)
-   -   TSB Thread? (http://www.the370z.com/nissan-370z-general-discussions/14089-tsb-thread.html)

kannibul 02-04-2010 08:35 AM

TSB Thread?
 
I thought we had a TSB thread around here, but I fail at finding it.

370zproject 02-04-2010 01:10 PM

this may be good

marcussoori 02-04-2010 01:14 PM

Can we just use this thread and sticky it? Whoever has info, please start posting!:tiphat:

370zproject 02-04-2010 01:19 PM

3 Attachment(s)
Attachment 9221 Attachment 9219

Educ8r 02-04-2010 01:24 PM

Thanks for the post! To the rest of you who did not use the penny trick, take this to the idiots at the dealership, you may have to read it for them. Common sense is not to common at Nissan dealerships.

Quote:

Originally Posted by 370zproject (Post 387705)


antman22 02-04-2010 01:40 PM

sweet, thanks for the scans! i'm gonna be heading to the dealership for an oil change this weekend and i'll throw those in their face. i'm not sure when my car was built, but i can definitely replicate the issue so that should suffice.

eddieconfetti 02-04-2010 03:22 PM

how do you find out when your car was built. idk if it was built before october but i do have the hatch problem. i have taken it to the dealership, but everytime im there (maybe a nissan curse) there is no problem. it opens up fine. then i go back home and the problem starts again.

theDreamer 02-04-2010 03:31 PM

You can check inside your door, by your door kickplates.
I do believe the reason there is a date is because that is when Nissan started shipping the Z with the newer springs hence the date.

zrider 02-04-2010 04:57 PM

wow this is awesome i was asking the dealership to fix this too. sweet ! i had no idea a tsb was out thanks alot!

kannibul 02-04-2010 05:33 PM

Quote:

Originally Posted by antman22 (Post 387721)
sweet, thanks for the scans! i'm gonna be heading to the dealership for an oil change this weekend and i'll throw those in their face. i'm not sure when my car was built, but i can definitely replicate the issue so that should suffice.

That info is on the door sticker, plain as day.

kannibul 02-04-2010 05:35 PM

Wheel locks is another TSB that should be posted here. Maybe we can get a thread sticky with a lock to keep the relevant info in and comments out?

Is there a TSB about the Nismo dealer prep missed-spring-spacers issue?

magisky 02-04-2010 05:39 PM

I went to the nissan dealer saturday and mentioned it the guy had no idea what i was talking about so we made an appointment for moday at 7:30. So monday morning I arrive at 7:30 and hand him a copy of the tsb and he says okay. I asked him if he had a favorite tech, trying to start a relationship with the tech so i can know my car is not being abused when its in for work. I get stone walled and told all the techs are fine blah blah blah. So i went and oogled the gtr on the showroom. At 8:30 i went and asked him how it was going he told me to hold on and he would check in a minute. A few minutes later he returns and tells me they are checking on the parts now. So i asked him why it took an hour before they even looked into the parts and basically got ignored. As in he shrugged his shoulders and said im not sure and walked away. So 45 more minutes go by and i ask again and he tells me yeah the cashier has my paper work. When i get to the cashier she tells me the parts have been ordered. 2HOURS TO ORDER PARTS!!! I was the secound car on the drive so its not like there was some outrageous wait to get to it, coupled with lack of urgency and communication, and you get a furious customer. if your service department provides this level of customer satisfaction how can you hope to retain customers.
Sorry about the rant i guess. Just make sure to check with parts first to sqve yourself the headache.

antman22 02-04-2010 06:57 PM

Quote:

Originally Posted by kannibul (Post 387982)
That info is on the door sticker, plain as day.

yup found it! good to go!:tup:

kannibul 02-04-2010 07:48 PM

Quote:

Originally Posted by magisky (Post 387989)
I went to the nissan dealer saturday and mentioned it the guy had no idea what i was talking about so we made an appointment for moday at 7:30. So monday morning I arrive at 7:30 and hand him a copy of the tsb and he says okay. I asked him if he had a favorite tech, trying to start a relationship with the tech so i can know my car is not being abused when its in for work. I get stone walled and told all the techs are fine blah blah blah. So i went and oogled the gtr on the showroom. At 8:30 i went and asked him how it was going he told me to hold on and he would check in a minute. A few minutes later he returns and tells me they are checking on the parts now. So i asked him why it took an hour before they even looked into the parts and basically got ignored. As in he shrugged his shoulders and said im not sure and walked away. So 45 more minutes go by and i ask again and he tells me yeah the cashier has my paper work. When i get to the cashier she tells me the parts have been ordered. 2HOURS TO ORDER PARTS!!! I was the secound car on the drive so its not like there was some outrageous wait to get to it, coupled with lack of urgency and communication, and you get a furious customer. if your service department provides this level of customer satisfaction how can you hope to retain customers.
Sorry about the rant i guess. Just make sure to check with parts first to sqve yourself the headache.

First thing I do with these things is have them look to see if they have the parts. If not, then I tell them to order them and I'll bring it in.

None of the TSB's should take any more than 10 minutes to do, they should do it right there with you waiting. Not a big deal, and you're out the door in no time.

370zproject 02-05-2010 12:32 AM

Quote:

Originally Posted by Educ8r (Post 387710)
Thanks for the post! To the rest of you who did not use the penny trick, take this to the idiots at the dealership, you may have to read it for them. Common sense is not to common at Nissan dealerships.

no problem ill be going by probly saturday


All times are GMT -5. The time now is 04:31 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2