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Buyers beware z1 motorsports

Originally Posted by -ZS-Carpenter well it sure wasn't from lack of research by the OP Definitely couldn't be that. Here's what I think happened: The Scene: Z1 Motorsports, outside Atlanta

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Old 06-27-2019, 02:22 PM   #16 (permalink)
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Originally Posted by -ZS-Carpenter View Post
well it sure wasn't from lack of research by the OP
Definitely couldn't be that. Here's what I think happened:

The Scene: Z1 Motorsports, outside Atlanta

Z1 Guy #1: I'm bored.
Z1 Guy #2: As am I, my socialist brother. Pray tell, how shall we alleviate this ennui?
#1: Let's go bone some dudes, bro!
#2: Hmm.. Atlanta's HIV rate is worse than Zimbabwe's, so I'm going to give that a hard no.
#1: Zimbabwe.. Zim-babe-wEE..
#2: ... Nevermind. Let's just send the OP the wrong axle so he can get cranky on that silly-*** forum.


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Old 06-27-2019, 02:25 PM   #17 (permalink)
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I have been buying from Z1 for a long time, I had issues, mostly delays due to their suppliers, and one time they sent me the wrong item, I returned it, and they covered the shipping.
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Old 06-27-2019, 03:22 PM   #18 (permalink)
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I’ve dealt a lot with Z1... I think I have 9 or 10 parts from them? Anywho, I had one minor issue which they offered to fix. Wasn’t that big of a deal. I give them a 4.5/5
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Old 06-27-2019, 05:25 PM   #19 (permalink)
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I've bought quite a bit from z1 and am about to order the brake upgrade kit as soon as I get a quote for switching to different pads... I have no problem with them personally.

However:
If it went down the way OP said it did, then it's completely unacceptable for them not to cover return shipping. That's really not even debatable; you make a mistake, you own up to it and you fix it. Sorry if that's an unpopular opinion; I know some folks around here treat z1 like the second coming of Christ.

I like them and I'll personally continue to order from them, but if this happened to me, it would be the last thing I order. Mistakes are fine, we are all human and we all make them. What is NOT fine is expecting someone else to pay for those mistakes
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Old 06-27-2019, 05:36 PM   #20 (permalink)
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Never had a bad experience with them before. However, the fact that they don't pay for return shipping when it's their fault is a ***ch move and enough for me not to buy stuff from them. Honestly, some vendors think they have a entire monopoly in the Z market lol.

Anyway, message them and tell them you posted this in the Z forum. Fight for your hard earned money and tell them to cover shipping. Here's a tip, don't email, call them, when you call it makes a world of difference. Don't just get negative off the bat, keep your cool, complement them then give them ***t.
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Old 06-27-2019, 09:23 PM   #21 (permalink)
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I've bought a lot of stuff from Z1 over the years. Know Spence personally. Talk to him at every ZDayZ. The only problem I've had with them was when I tried to post a product review on the chitty Bell diff brace that I had to mod to get it to work. They won't post a bad review of a product that they sell.
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Old 06-27-2019, 09:49 PM   #22 (permalink)
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They won't post a bad review of a product that they sell.
I see all the positive reviews and always wondered if they're censoring them
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Old 06-27-2019, 09:59 PM   #23 (permalink)
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It makes sense to filter out all the "lol this part sux" and "1-star because I'm mechanically incompetent" reviews, but if they're removing well-grounded reviews voicing a legitimate issue with an item, that's a disservice to the company and the customers. It would be better for their brand if they did away with the entire review function.

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Old 06-27-2019, 11:00 PM   #24 (permalink)
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bought some stuffs from them before and those were fine transactions.

If you notice the company filter out 1-star review, then you might want to consider posting a review on Google.

They cannot remove it but only reply to the reviews.

Surely, I suggest your wordings to be polite and civilized.
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Old 06-27-2019, 11:10 PM   #25 (permalink)
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Quote:
Originally Posted by alcheng View Post
bought some stuffs from them before and those were fine transactions.

If you notice the company filter out 1-star review, then you might want to consider posting a review on Google.

They cannot remove it but only reply to the reviews.

Surely, I suggest your wordings to be polite and civilized.
This is my review of the Bell brace. Which is on my Bell diff brace thread.

If you have exhaust like FI that are close to the diff. This brace won't fit unless you trim about 1 3/8" on the corner of the brace. The other problem is that the upper mounting hole does not line up with the hole in the sub-frame. It's off by a bolt hole diameter. They say to loosen the diff bolting up to the diff so that you can move the diff around and get the holes to line up. Problem is if you have a solid bushing like SPL. When tightening the diff bolting back down. This will put stress on the bolting that you don't need. If you have the stock rubber bushing. you might get away with it.

The other thing that I noticed. There is weld beads on both sides of the bends of the brace. It looks like when bending the metal to shape. The metal cracked at the bends. So they welded over the cracks to hide them.

Rusty


My thread.

Bell Raceworks Diff Brace Install
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Old 06-28-2019, 05:14 AM   #26 (permalink)
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By the way, I am not sure how Z1 could have messed up your order. DSS only makes one set of axles for the 370z, that is the Pro-level axles. That's it.
Yup, there’s always two sides to a story. Also the fact that PayPal took Z1’s side tells me maybe there’s more to this story that’s being said.
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Old 06-28-2019, 08:10 AM   #27 (permalink)
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Originally Posted by MZ DAIZY View Post
Yup, there’s always two sides to a story. Also the fact that PayPal took Z1’s side tells me maybe there’s more to this story that’s being said.
I was thinking this as well. Usually Paypal favors the buyer very heavily.
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Old 06-28-2019, 11:36 AM   #28 (permalink)
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I was thinking this as well. Usually Paypal favors the buyer very heavily.
yes they do!

I do over $100G’s a year with PayPal for the last 4 years.

They STILL initially take the buyers side. Just like the IRS, I’m guilty until proven innocent.
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Old 06-28-2019, 12:38 PM   #29 (permalink)
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Z1 got my car pregnant and stopped responding to texts after I told them.
Hahhahahha
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Old 06-28-2019, 12:57 PM   #30 (permalink)
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They are usually pretty good. I bought my Oil Cooler and previous 350Z parts from them as well. I've only recently stopped ordering from them because ConceptZ's shipping is cheaper lol. Both are pretty good though. Speak with Spencer or something, they are normally really helpful.
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