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-   -   Carbonsignal (http://www.the370z.com/nissan-370z-general-discussions/123016-carbonsignal.html)

fantaZ 08-01-2017 09:30 PM

Carbonsignal
 
These guys are a site vendor and i want to buy there 2009-2014 carbon front lip for my 2013 370z nismo But i don't see it on there web site. But they advertise it on this site. I contacted them through email. here and Fb. but no reply. Any of you guy's deal with them and know how i can buy this part?

OptionZero 08-01-2017 10:04 PM

You're like the 10000th person to find out their communication is hot garbage

just try everything:

email
fb
pm here
instagram

and pray

its so stupid, they stock no parts in america even though shipping murders their pricing since it comes from dubai

they dont list their **** properly on their website AND you can't purchase through their website

communication is basically whenever they bother checking their phone, since it seems like all of their replies are typed on mobile

they need to hook up with Z1 or Stillen or ANYONE established and just dump a pile of stock a warehouse stateside and let someone else sell them, because they're pretty much impossible now

even more frustrating i dont think they're even hurting for capitol. check their instagram and it seems like every Z in the middle east region has a CS lip kit or CS overfender kit; you can even get a carbon signal Z from the dealership their. insane

so they aren't motivated to sell to american customers i guess

cooltoy 08-01-2017 10:04 PM

There are slow to respond sometimes since they are in the Middle East. Give it some more time,

fantaZ 08-01-2017 10:09 PM

Quote:

Originally Posted by OptionZero (Post 3681542)
You're like the 10000th person to find out their communication is hot garbage

just try everything:

email
fb
pm here
instagram

and pray

its so stupid, they stock no parts in america even though shipping murders their pricing since it comes from dubai

they dont list their **** properly on their website AND you can't purchase through their website

communication is basically whenever they bother checking their phone, since it seems like all of their replies are typed on mobile

they need to hook up with Z1 or Stillen or ANYONE established and just dump a pile of stock a warehouse stateside and let someone else sell them, because they're pretty much impossible now

even more frustrating i dont think they're even hurting for capitol. check their instagram and it seems like every Z in the middle east region has a CS lip kit or CS overfender kit; you can even get a carbon signal Z from the dealership their. insane

so they aren't motivated to sell to american customers i guess

Damn Dude Didn't mean to open up a can of worms lol. Thankz for the info. Sucks i want that lip baaaaad.

cooltoy 08-01-2017 10:11 PM

Also post your request in this thread, they subscribe to their thread and eventually respond there.

http://www.the370z.com/body-interior...gb-no-3-a.html

cooltoy 08-01-2017 10:12 PM

As much as I love OptionZero and being a realist, he says it like it is. However, he can be a tad pessimistic sometimes. ;)
So have patience and hope and they will get to you.

fantaZ 08-01-2017 10:17 PM

Thanks guy's i just posted in that thread i want to buy the part.

cooltoy 08-01-2017 10:20 PM

axmea? just ordered something from them, maybe you can ask him as well about the best way to contact them.

fantaZ 08-01-2017 10:23 PM

How do i reach this axmea?

axmea? 08-01-2017 10:33 PM

I saw the bat signal.

Send an email to:

orders@carbonsignalauto.com

With the following info:

Name:
Email address:
Phone:
Shipping address:
City:
State:
Country:
Car model/year: Nissan 370Z
Special comments:
Parts required:

fantaZ 08-01-2017 10:35 PM

Quote:

Originally Posted by axmea? (Post 3681555)
I saw the bat signal.

Send an email to:

orders@carbonsignalauto.com

With the following info:

Name:
Email address: *
Phone:
Shipping address:
City: *
State: *
Country:
Car model/year: *Nissan 370Z*
Special comments: **
Parts required:

You Sir, are the man

cooltoy 08-01-2017 10:36 PM

Rep the man.

fantaZ 08-01-2017 10:44 PM

done. how long does it take to get there reply?

AlWakRa 08-02-2017 03:50 AM

They have a great quality products and even many praise their body work but the communication isn't matching the reputation. I live within an hour flight to them and was considering some parts, I was contacting them via whatsapp and decided on what I want and gave him my email and shipping address to get the invoice and to pay it via paypal.

Nothing happened after that, and he didn't read my follow up message. I hope they solved the communication issue.

I thought of booking a flight to Dubai for the weekend :rofl2: and just go to their shop, however, now it is impossible :shakes head:

madwi 08-02-2017 05:01 AM

Quote:

Originally Posted by AlWakRa (Post 3681590)
They have a great quality products and even many praise their body work but the communication isn't matching the reputation. I live within an hour flight to them and was considering some parts, I was contacting them via whatsapp and decided on what I want and gave him my email and shipping address to get the invoice and to pay it via paypal.

Nothing happened after that, and he didn't read my follow up message. I hope they solved the communication issue.

I thought of booking a flight to Dubai for the weekend :rofl2: and just go to their shop, however, now it is impossible :shakes head:

That is a pisser with all thats happening over there :shakes head: Hope you can get the stuff you want.

axmea? 08-02-2017 05:44 AM

Facebook messenger works for me.

fantaZ 08-02-2017 10:28 AM

Quote:

Originally Posted by axmea? (Post 3681602)
Facebook messenger works for me.

Tried that twice no go so far.

OptionZero 08-02-2017 10:31 AM

Quote:

Originally Posted by AlWakRa (Post 3681590)
They have a great quality products and even many praise their body work but the communication isn't matching the reputation. I live within an hour flight to them and was considering some parts, I was contacting them via whatsapp and decided on what I want and gave him my email and shipping address to get the invoice and to pay it via paypal.

Nothing happened after that, and he didn't read my follow up message. I hope they solved the communication issue.

I thought of booking a flight to Dubai for the weekend :rofl2: and just go to their shop, however, now it is impossible :shakes head:


damn, they don't even respond to local customers? don't they have a phone number and office?

fantaZ 08-02-2017 11:19 AM

Quote:

Originally Posted by OptionZero (Post 3681714)
damn, they don't even respond to local customers? don't they have a phone number and office?

ph number is a dubai #Automotive Body Shop in Dubai, United Arab Emirates

AlWakRa 08-02-2017 11:22 AM

Quote:

Originally Posted by madwi (Post 3681593)
That is a pisser with all thats happening over there :shakes head: Hope you can get the stuff you want.

Hope all the fuss end soon, the good thing, I can get anything from US, EU and Japan ;) I was trying to support them and had plans to get a full kit from them.

Quote:

Originally Posted by OptionZero (Post 3681714)
damn, they don't even respond to local customers? don't they have a phone number and office?

I am not local to be specific, but not too far from them. Doha to Dubai isn't that much by plane, an hour, and it is about 8 hours by car. To be honest I didn't call as they was replying to whatsapp even though not fast, but didn't hear back when we finalized the order and requested an invoice to pay :shakes head:


Of course there is people who had good experience with them, and they have some nice body parts for our cars. But I appreciate good communication and service as well as quality.

OptionZero 08-02-2017 02:37 PM

i know they have the capitol to pump out dozen sets of their V2 fenders, some nismo lip kits, some wings, and ship it to established Z shop in the states, and let someone else handle the sales that actually has a customer service dpt

fantaZ 08-02-2017 06:20 PM

Got a reply and a invoice. paid it through paypal And the **** is on its way. Thank you to all for your help.

OptionZero 08-02-2017 06:37 PM

glad it worked out

which way did they get back to you?

axmea? 08-02-2017 07:43 PM

Quote:

Originally Posted by fantaZ (Post 3681860)
Got a reply and a invoice. paid it through paypal And the **** is on its way. Thank you to all for your help.

Told you. Just a general statement. What happened to just being f'ing patient? I got my LED bracket from them pretty quick. Shooting for their '15+ sideskirts next.

fantaZ 08-02-2017 10:52 PM

Quote:

Originally Posted by OptionZero (Post 3681867)
glad it worked out

which way did they get back to you?

fb and emailed me an invoice. but guess what i paid the bill right away because i was so happy to get the part lol. like a little freaking kid. i might add i am 52yrs old lol. and the invoice was for $1053. well i looked at the invoice after i payed it and it says 2015 nismo which is a 3 part lip. then i get a fb message saying the lip for my 2013 is $450 plus fees and shipping. Well they are closed now so lets hope they see the error and the 4 count um emails i sent to them stating the error.

AlWakRa 08-03-2017 06:53 AM

Great, it seems they improved their communication.

Hope you enjoy the lip :tup:

fantaZ 08-03-2017 10:39 AM

Quote:

Originally Posted by AlWakRa (Post 3681983)
Great, it seems they improved their communication.

Hope you enjoy the lip :tup:

they billed me for the wrong part. look at my last post.

AlWakRa 08-03-2017 06:17 PM

ops, hope they solve the issue.

fantaZ 08-03-2017 11:44 PM

Quote:

Originally Posted by AlWakRa (Post 3682189)
ops, hope they solve the issue.

me to.


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